Chipotle Mexican Grill - Menu

My experience at this restaurant was extremely disappointing. I placed an online order for two bowls at 11:30, but did not receive my food until 12:01. Although... read more My experience at this restaurant was extremely disappointing. I placed an online order for two bowls at 11:30, but did not receive my food until 12:01. Although I understand that the workers are often working hard without breaks, I feel that the main issue lies with the leadership, such as the general managers who are not present. This is not the first time I have experienced a long wait at this restaurant. I would have been better off waiting in line, as the staff seemed to be efficiently managing the orders. When I tried to ask if my order could be completed at the register since I had already paid, I was told no, as it would not be fair to other online customers. I requested a business card, but when I called the number on it, it was not for the general manager listed. Overall, this experience reminded me why I had stopped coming to this location over a year ago. I will not be returning to support this particular franchise in the future.

This load is always a gamble when you deliver it, something is almost always missing when you order the evening brush, which I understand in one. but they keep... read more This load is always a gamble when you deliver it, something is almost always missing when you order the evening brush, which I understand in one. but they keep forgetting objects. my fiancée called and said they had forgotten the chips, so I kept the load on the way home to see if I could get a few bags, turns out they are chips, from everything. in addition, if they ask for a refund online, they only give a free reward for a single pocket of chips with guacamole. What about my 5 other bags I paid for? they steal the money of men. I warn! if they can go to another chipotle, I would do that definitiw. unless they want to bet on what is missing! update: 2 weeks later they are back out chips. 7/29/22: no chips re8/8/22: no chips!