Buffalo Wild Wings - Columbia

Despite COVID-19 Regulations people here remain professional and kind. Always excellent service and professional courtesy by the staff. Thank you for an awesome experience.

Buffalo wild wings definitely have improved. Outstanding customer service and the food was on and delicious

Good food, but the service model needs work. We stood waiting for a table longer than it took for others to come in, make an order, and leave with their food. There was no separation of the 'dining in ' patrons from the 'to-go ' crew. (It was a busy night but there was visibly seating available, even with social distancing considered. As soon as they realized we needed a table, we were seated immediately. 20 minutes after we arrived, that is. Staff was friendly and helpful, food was great. Just a rather frustrating beginning.

Ordered the 10 boneless wings bundle. Receipt even confirmed it. The bag stated that a worker had checked the order. I opened it up when I got home and it was 5 bone in wings. I called up and after 20 minutes in hold the manager tells me I can get a refund within 8-9 days. It's been two weeks and NOTHING on my credit card statement. I've disputed the charge and I'm never coming back. If you enjoy wings that have been sitting under a heat lamp for 6 hours with the sauce soaked into them then this place is for you!

This has been one of the worst experiences I have had in a BWW in a long time. There was no one in the front to greet and have you seated. We waited until one worker passing by told us we can sit. The waiter took a while to come to us. After our order was taken we waited over 30 minutes for our food. We were ordering food for a family of 4 so it wasn?t a lot. She then got one of my orders incorrect completely and then when my food came out it was terrible. I ordered a chicken quesadilla and it was so overcooked and hard that I had to send it back. I refused to wait another 30 minutes so I did not order. My husband and son ordered wings and the wings were disgusting they were dry and burnt (I attached a picture). The waiter didn?t even offer us refills on our water which is unbelievable. When I received the check it was incorrect so I had to wait additional time until that was corrected. I love BWW but I will never visit this location again and I strongly suggest neither do you unless you want bad service and bad food. What a waste of money we spent tonight.