Sponge - Colombo

Delicious savories and coffee and the service is top notch! The interior of the shop is spacious, well maintained and has a lovely atmosphere. Although prices o... read more Delicious savories and coffee and the service is top notch! The interior of the shop is spacious, well maintained and has a lovely atmosphere. Although prices of the items are at the higher end, whenever you go there, the place is buzzing with customers, which speaks volumes of the quality of their products and service. Service: Dine in Meal type: Brunch Price per person: Rs 1,000–1,500 Food: 5 Service: 5 Atmosphere: 5

ABSOLUTELY DISAPPOINTING EXPERIENCE – Unprofessional and Poorly Managed! I rarely write negative reviews, but this experience with Sponge Pastry Shop was beyond... read more ABSOLUTELY DISAPPOINTING EXPERIENCE – Unprofessional and Poorly Managed! I rarely write negative reviews, but this experience with Sponge Pastry Shop was beyond unacceptable. From the very beginning, the customer service was a complete disaster. They never answered their phone when we urgently needed assistance for a quick pickup and delivery due to an unforeseen situation. We tried calling several times and waited for over 20 minutes, only to be ignored with excuses after excuses. This is not how any service-based business should operate, especially when customers are relying on timely communication. To make matters worse, they kept asking for balance payments despite the fact that full payment had already been made and the receipts were shared. Their staff and management seem completely disorganized and obsolete in how they handle orders and clients. There’s clearly no accountability within their team. Now let’s talk about the actual product — the customized 3kg fondant cake I ordered for my son’s birthday. Honestly, it was the worst cake we’ve ever had. The fondant was like chewing gum, impossible to cut even with proper cake knives, and it completely separated from the ribbon cake underneath, which also crumbled apart. The cake was a structural failure, and we were embarrassed in front of all the children and teachers at the party. It ruined a special moment for our child. When we attempted to contact them to lodge a complaint, they conveniently vanished — no management, no response, and no willingness to take responsibility. Their behaviour was nothing short of pathetic and unprofessional. Clearly, they don’t have any process in place to handle customer concerns. This shop has no business taking customized cake orders, especially when they can’t even deliver on basic quality or communication. I will never recommend them to anyone — not for cakes, not for any service. A true disgrace to their own brand. Atmosphere: 4

Best place in town for sweets and savories. Very good for pastries as well. Service: Takeaway Meal type: Other Food: 5 Service: 5 Atmosphere: 4 Recommended dish... read more Best place in town for sweets and savories. Very good for pastries as well. Service: Takeaway Meal type: Other Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Almond Crunch, Chicken Biriyani, Chocolate Nutty Cake, Almond Cake, Chocolate Chip Cake Chocolate Brownie

Ridiculous prices for mediocre pastries that are really small in size. Not worth the money. The milk tea is sufficient for two people. They have enough parking... read more Ridiculous prices for mediocre pastries that are really small in size. Not worth the money. The milk tea is sufficient for two people. They have enough parking for 4-5 vehicles and enough seating space for around 30-40 people. Heard good things about their cakes and the service was OK.

Quality shorteats and varieties of savoury available. pricey foods but there's quality. Love the atmosphere and the seating area to just eat some shorteats. Par... read more Quality shorteats and varieties of savoury available. pricey foods but there's quality. Love the atmosphere and the seating area to just eat some shorteats. Parking available. Love the Seafood pie Prawn pizza Seeni sambal bun Fish bun Chicken Romania Chicken vol au vent Fish boat Mushroom on toast Chicken winglets Prawn buns ..................just yum, I must say. Service is great, and online service delivery timing is great too. Super selection of foods. Halaal shorteats. Located in an ideal place, a must visit for everyone.