Zaxby's - Collierville

I really enjoy this Zaxby's location. The staff has always been friendly, and the food is prepared quickly and served hot. We usually dine in, and the restauran... read more I really enjoy this Zaxby's location. The staff has always been friendly, and the food is prepared quickly and served hot. We usually dine in, and the restaurant is clean. We're creatures of habit and tend to order the Big Snack Meals, which include tenders, fries, toast, and a drink for under $10.

I had a terrible experience at this restaurant. If it were possible, I would give it zero stars. It was my first visit after a long day at work, and I ordered t... read more I had a terrible experience at this restaurant. If it were possible, I would give it zero stars. It was my first visit after a long day at work, and I ordered two loaded fries without chicken. Unfortunately, they arrived with very few toppings. In the end, I spent over $16 for what turned out to be just regular fries in a box.

I frequently order from Zaxby's via DoorDash and sometimes dine in as well. My orders always arrive on time, often earlier than expected. The staff are friendly... read more I frequently order from Zaxby's via DoorDash and sometimes dine in as well. My orders always arrive on time, often earlier than expected. The staff are friendly, professional, and courteous. Everything is consistently well-made, with drinks and straws carefully packed. Although I wish the chicken strips were a bit bigger, this location consistently provides a great experience.

I had a very disappointing experience at Zaxby's. The staff were quite rude, and the manager, Tay, didn’t take any steps to resolve the issue. I won’t be return... read more I had a very disappointing experience at Zaxby's. The staff were quite rude, and the manager, Tay, didn’t take any steps to resolve the issue. I won’t be returning.

We had a disappointing experience during our last three visits. Our orders were consistently wrong, and the food made us feel ill. We tried to stick with this l... read more We had a disappointing experience during our last three visits. Our orders were consistently wrong, and the food made us feel ill. We tried to stick with this location because we live nearby and have had positive experiences at other Zaxby locations.