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Contribute FeedbackFirebirds received mixed reviews from diners, with some expressing disappointment in the food quality, service, and overall experience. Complaints included gummy mashed potatoes, incorrect orders, slow service, and a lack of attention from staff. However, positive feedback mentioned excellent food, great service from servers like Rachel and Marquis, and a pleasant dining atmosphere. While prices were considered high by some, the general consensus was that the restaurant offered a good dining experience, with some areas needing improvement. Despite some hiccups, many diners still expressed a desire to return for another meal.
Waitress was pleasant and attentive. The waitress checked with us to make sure the food was correct. The food was very good. Bread brought to the table was not very warm, in the hard side. Service overall was good. The waitress must have been very busy, so she needed a good time to come back and see if we needed something else, or Dessert, or ask if we were ready for the ticket. She thanked us for our patience. I was very disappointed that they don't serve decaffeinated coffee, only regularly. For this kind of restaurant I would think they would.
We enjoyed our meal. The food was delicious. Loved the chicken tortilla soup. The service was good. I had a birthday discount, so that made it even better
Guests steaks were wrong had to send back Service lacking Very noisy I have been there multiple times with great results Not tonight
Stakes were perfect, green were crispy and mashed potatoes fluffy. Thank you for a lovely evening
Service was really good! Food on the other hand was not