Panda Express - Collierville

I've visited this location a few times. The first visit was okay, and the second time was still alright. However, today’s experience was disappointing. I ordere... read more I've visited this location a few times. The first visit was okay, and the second time was still alright. However, today’s experience was disappointing. I ordered a plate with sweet fire chicken, honey walnut shrimp, and chow mein. There were only three pieces of chicken, and the chow mein mostly consisted of onions, which I don’t like (see photos below). On top of that, the staff at the window was not very friendly. I’m done with Panda Express.

I went to Panda Express for a Sunday dinner and was told before ordering that they didn’t have any silverware—only chopsticks. No surprise the place wasn’t busy... read more I went to Panda Express for a Sunday dinner and was told before ordering that they didn’t have any silverware—only chopsticks. No surprise the place wasn’t busy. How does a restaurant run out of such an essential item like silverware if it’s managed properly? Every time I visit, there’s a different issue!

I redeemed a complimentary duck voucher, but I was still charged $7.50 for the duck instead of receiving the full discount I anticipated. They only subtracted $... read more I redeemed a complimentary duck voucher, but I was still charged $7.50 for the duck instead of receiving the full discount I anticipated. They only subtracted $1.50 from my bill for the free duck offer. What’s going on? This doesn’t seem right!

The restaurant often halts food preparation too early. While I appreciate the effort to avoid overcooking and minimize waste, offering only one meat option for... read more The restaurant often halts food preparation too early. While I appreciate the effort to avoid overcooking and minimize waste, offering only one meat option for entrees an hour before closing comes across as rather careless. Moreover, closing the dining area before the official closing time only adds to this perception. Consequently, we decided against spending our money on dishes that weren't appealing to us.

The venue was excellent and very well-organized during our visit, particularly since the company was present. I hope that the service and food quality remain ju... read more The venue was excellent and very well-organized during our visit, particularly since the company was present. I hope that the service and food quality remain just as good on our next visit.