O'Charley's - Collierville

I came in about 12:30, I could tell they were short staffed but everyone is these days. Someone did seat me and took my drink order. The staff seemed a little d... read more I came in about 12:30, I could tell they were short staffed but everyone is these days. Someone did seat me and took my drink order. The staff seemed a little disorganized but the kitchen manager stepped and start facilitating. Order Ms started comingout quickly and all customers were being waited on. My food was pretty good. December 5th at lunch the kitchen manager saved theday!!!

This is one of the best experiences we have had at a restaurant in a very long time. Our waiter Wes was phenomenal. We didn?t have to ask or wait for anything a... read more This is one of the best experiences we have had at a restaurant in a very long time. Our waiter Wes was phenomenal. We didn?t have to ask or wait for anything at all. All of the food was hot and fresh. I definitely would highly recommend this Ocharleys.It?s the best.

Service was very fast, too fast, and way faster than I expected for a walk-in take-out order. My bread was over cooked and the quality of my food was less than... read more Service was very fast, too fast, and way faster than I expected for a walk-in take-out order. My bread was over cooked and the quality of my food was less than that of a value frozen food dinner.

Not worth 1 star. My experience is the reason I NEVER eat here. My steak wasn?t cooked how it was suppose to. My bread was cold and the salad was OLD.. let?s no... read more Not worth 1 star. My experience is the reason I NEVER eat here. My steak wasn?t cooked how it was suppose to. My bread was cold and the salad was OLD.. let?s not forget my order wasn?t ready when they said it would be. The order was suppose to be broughtout to my car BUT I had to go inside to get it. ANDDD TO TOP IT OFF, they didn?t want to give me ranch or A1. RIDICULOUS! THEWORST EVER! I could have saved my money. Never again!

Have not been here since covid started. Food was great. I had the honey drizzled friend chicken, which was excellent. Wife had a club sandwich which she said wa... read more Have not been here since covid started. Food was great. I had the honey drizzled friend chicken, which was excellent. Wife had a club sandwich which she said was good. Waitress was ok. Restaurant was clean and nice looking. Will go back.