Reviews

Overall Total Score
3 out of 5
Good | 78 reviews

What Ralph Taylor doesn't like about Papa Johns:
This is rated with the take-away equivalents and not comparable to any restaurant review I've done. Probably more 2.5 stars. As take-away pizza goes it's fairly good (better than Dominos in my opinion). A bit hit and miss on whether you get all your toppings. Had pizza that caused serious indigestion only once. Staff usually pretty friendly. View all feedback.

Reviews from various websites

Tripadvisor
2.9 ★ from 46 reviews
Guide15533375468
28.12.2023 - 17:25

Pizza has been delivered within 30 minutes. Was very hot, tasty and with loads of ingredients. I really recommend to give it a try.

ansX9683HS
28.12.2023 - 17:25

Always used to be good. Gone downhill. What an earth is that garlic sauce? Yuk

Maddi81
28.12.2023 - 17:25

Always lovwd papa johns but tonight's delivery barely had any cheese! Really poor. Wont be ordering from here again.

Lee
28.12.2023 - 17:25

Wish I read the reviews first, like all the rest, delivery took about 1 hour 15 mins to get here, the tracker said the pizza was cooked 45 mins before delivery....

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Sheila
28.12.2023 - 17:25

In the days of struggling times for all businesses I cannot believe what I heard. I tried to order a pizza for collection told if I ordered it on line for a xxx...

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In a troubling trend of poor service and subpar food quality, customer experiences at a prominent pizza chain reveal significant dissatisfaction. Patrons consistently report long delivery times often exceeding an hour, resulting in cold and unappetizing meals. Complaints extend to inadequate customer service, with managers seemingly indifferent to grievances and cumbersome refund processes. Issues with food preparation have left customers frustrated, particularly with undercooked items and incorrect ingredients. Overall, many diners suggest exploring local alternatives, emphasizing a growing sentiment that the chain prioritizes profit over customer satisfaction. This raises serious questions about the brand's commitment to quality and service.

Google
3.5 ★ from 163 reviews
epicragu
22.02.2024 - 22:37

I placed an online order for pickup and arrived 15 minutes later to find my order ready. The pizza was excellent and outshined the competition in my opinion.

J
22.02.2024 - 22:37

I would give this restaurant five stars if only they had parking available. As a disabled person, I can park on yellow lines for a short while, but I prefer not...

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Tom
22.02.2024 - 22:37

It does good pizza. There are some really good deals on the app. Papa Johns is the best pizza chain here in the UK.

Ralph
22.02.2024 - 22:37

This is rated with the take-away equivalents and not comparable to any restaurant review I've done. Probably more 2.5 stars. As take-away pizza goes it's fairly...

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Dave
22.02.2024 - 22:37

Since it is a takeaway, the atmosphere does not play a significant role, but the pizza is superior to Domino's.

Gastroranking-uk
3.0 ★ from 35 reviews

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