Subway - Cocoa

I visited around 7:30-8:00 PM on Thanksgiving Eve 2022. I ordered two subs—one on wheat bread and the other as a wrap. Both were delicious! I hadn't been there... read more I visited around 7:30-8:00 PM on Thanksgiving Eve 2022. I ordered two subs—one on wheat bread and the other as a wrap. Both were delicious! I hadn't been there in months, but everything tasted wonderful. I can't wait to go back soon!

My wife recently visited this Subway to order three sandwiches for our family dinner. Unfortunately, the young employee working there had a rather dismissive at... read more My wife recently visited this Subway to order three sandwiches for our family dinner. Unfortunately, the young employee working there had a rather dismissive attitude towards her request, as if making three sandwiches was a huge burden. Frustrated by the encounter, my wife decided to leave. There was only one other customer ahead of her and another employee on duty at the time, so it’s hard to understand why fulfilling a simple order seemed like such an inconvenience. Instead of making sandwiches, this employee appeared more interested in texting on her phone, which is disappointing given that Subway is paying her for her time. If someone truly dislikes making sandwiches for customers, perhaps they should consider a different job, such as one at the nearby Walmart, where they can be unwelcoming while stocking shelves. Nobody is forcing them to work at Subway—there are plenty of other career options out there.

This Subway restaurant is absolutely fantastic! The staff is amazing as well! I've been a regular here for years, and they've consistently met my needs. I've ne... read more This Subway restaurant is absolutely fantastic! The staff is amazing as well! I've been a regular here for years, and they've consistently met my needs. I've never had any problems during my many visits. Even though there have been some changes in staff over the years, the store runs smoothly. I highly recommend this location to anyone looking for a quick and affordable meal.

I visited this location and ordered a spicy BMT. The young man who made my sub did a decent job, but when he went to fold and cut it, he just grabbed it and cut... read more I visited this location and ordered a spicy BMT. The young man who made my sub did a decent job, but when he went to fold and cut it, he just grabbed it and cut without making sure the ingredients were secure inside. As a result, he ended up discarding half of the ingredients. When I asked him not to do that, he explained that he couldn't leave them in the wrapper because it looked messy.

My experience at Subway was extremely disappointing. The manager was very rude to an obviously new employee, creating a tense atmosphere. There were flies all o... read more My experience at Subway was extremely disappointing. The manager was very rude to an obviously new employee, creating a tense atmosphere. There were flies all over the chicken at the counter, and no one seemed to care. I ordered a meatball sub from the menu, but the girl making it had no idea how to prepare a sandwich or even identify the cheeses. She seemed too scared to ask the manager for help because the manager was talking down to her disrespectfully. To make matters worse, my sub wasn’t even wrapped properly—just covered with paper and placed in the bag. Subway really needs to improve their service. That manager’s behavior was unacceptable and they should consider letting them go. Everyone deserves to be treated with respect, no matter how quickly they learn the menu or tasks. I now understand why this location struggles to retain employees. Overall, this Subway location and its employees left a very poor impression. I will not be returning.