Gravity Coffee - CLE ELUM
Gravity Coffee
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We showed up 15 minutes before closing- and they refused to make anything coffee because they had to clean their machine! We walked out! They lost our business!
I joined the galaxy club for $9.99 per month. Everything was working great then 1 day I wasn't able to get my code to get into my account for approximately 1 month. It started to work and then the website was down for a very long time. Then it was up and running. I tried to place an order for pickup and I should have had my free coffee but it said I had to pay for it. I cancelled my subscription in early February and you took out $9.99 for February and now I see you took out $9.99 out of my account for March 2024. I am very very upset and and can't get anywhere. I call corporate and it is constantly busy. I guess I am going to have to stop payment through my bank. I believe I should be refunded for 5 months. So disappointed and frustrated.
On the way back home from Spokane I Stopped in to order a shake and use the restroom. After I ordered my shake I walked over to use the restroom but it was “out of order” So I asked the person that took my order where the nearest restroom was and how long will it take to make my protein shake. she told me I had time. It took me 10 minutes to come back from using the restroom. They didn’t even start making my shake until I waited for a couple minutes and she noticed me standing there. This gravity is the first walk in shop that I’ve came across and was excited to check out but the inconvenience was a huge disappointment!! They also missed out on a pleather of potential customers that probably came in to do the very same thing but they seen that both restrooms were out of order and left.

