Brandywine Plaza Surestay Collection By Best Western

The Hotel was nice , and parking was free and there was plenty of it. No housekeeping during the stay. They also did not have do not disturb signs in the room so you have to go ask for them at the front desk

Worn hotel. Dark rooms- lightbulbs missing in lamps. No housekeeping service. On second night when I tried to exchange towels I was given hand towels- no bath towels because they were ‘all out.’ Breakfast buffet was ridiculously overpriced for the food selection/quality. Attendant seen handling food (pancakes) with bare hands after cleaning tables. Front desk ignored me for 10 minutes while talking on the phone.

From check in to check out its the worst hotel I've ever stayed in and would not ever return to if it was the only Hotel available. Rude counter person on check out with no appreciable resolve for a hotel issue effecting many other patrons including myself.

We stayed in the handycapped room, which we didn’t really need, but it was close to the elevator. However I was surprised that there was no closet, just 3-4 hangers on the hook inside the bathroom, which doesn’t make sense because the clothes get wet if someone takes a shower. Also the fridge was soooo small, we couldn’t even fit a regular take out box into it. While taking a shower the water would spread everywhere. These were the biggest issues for us, not to mention others. Maybe these things are common for the handicapped room, but were not comfortable for us. We didn’t have a chance to use facilities or go to a restaurant at the hotel, just heard the music until 2 am from the restaurant ??, so I can’t comment on that. However, on the positive the hotel has a microwave on the floor in front of the elevator.Food drinks: As I mentioned before, we didn’t dine at the hotel, but there are plenty of places to eat around in the area.

If you love staying in an old dirty hotel than this is the place for you! The floor I stayed on reeked of pot and it infiltrated my room all night. Staff could care less.Dirty, dirty hotel.I hated every minute being here.Don’t believe any review that praises this hotel. They cannot be real reviews