Subway - Claxton
Subway
Description
The Subway in Glennville offers fresh, customizable sandwiches with improved portion sizes and a variety of flavors, including solid vegetarian options. The staff is generally polite but sometimes appears tired, impacting service consistency. While the interior is dated and the atmosphere affected by loud music and cluttered exterior, the food quality remains reliable. Online orders can be delayed, and mistakes like incorrect toppings have been reported. Parking is mostly sufficient but can be tight during busy periods. Overall, it’s a decent choice for a quick, affordable meal, though the location could benefit from aesthetic and service enhancements.
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I ordered a BLT with avocado, lettuce, and tomato with extra bacon online for pickup. When I got home, I found only three soggy pieces of bacon and an excessive amount of mustard and mayo, with none of the other ingredients I requested. When I returned to the store, the staff member making my sandwich was very rude, despite my calm demeanor. I ended up accepting another incorrect sandwich because I didn’t want to deal with the attitude any longer. This experience has left me very disappointed, and I will not be returning. The customer service skills at this location need significant improvement.
My coldcut sub was fresh and prepared exactly like requested. This property has not been remodeled like some others have that included new more comfortable booths and modern colors. The music they played was too loud and was mostly commercials. Outside appearance also poor, overgrown weeds, trash and some huge potholes in the entrance to the parking. Service: Dine in
I am beyond speechless at what I witnessed. My chicken and bacon was not placed in the microwaveable tray and the paper tore all in my chicken and bacon while trying to take it out of the microwave. Spilling some of the food on the counter. Instead of throwing that out he proceeded to scoop it up and still place it on my bread. The white cutting board was not even in place on the veggie bar and exposing a dirty stainless counter top. The veggies were not fresh they looked like they had been sitting for a while. I am honestly terrified to even eat this sandwich. The employees honestly lack sanitation knowledge and customer service skills. I definitely will not be back. 16.00 for serious cross contamination. Not to mention the soda machine was missing the caps. Guess I should have walked out but I truly couldn’t believe what I was seeing.
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