Reviews

Overall Total Score
4 out of 5
Impressive | 6732 reviews

What sewingmoor likes about Caffe Nero:
Called in before the start of our Christmas shopping trip for some tea/coffee. Most of the seating is downstairs and there are a selection of sofas and chairs which gives it a homely feel. You know what you are getting at cafe Nero and this branch did not disappoint. View all feedback. What laura6833 doesn't like about Caffe Nero:
The store is very nice but I asked the barista twice to put in my drink some sugar but every time he was saying to go to the condiment unit even if I asked expressly for the syrup. I asked then for my other drink to be warm but was very hot. View all feedback.

Reviews from various websites

Gastroranking-it
3.0 ★ from 50 reviews
Georgie
28.05.2024 - 12:10

I usually have positive reviews, but my experience at Cafe Nero was disappointing. The coffee was overcooked and the food had a strong baking soda flavor, makin...

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Hywel
28.05.2024 - 12:10

Conveniently located near Oxford Circus tube station.

Jasleen
28.05.2024 - 12:10

I was impressed by the atmosphere of the restaurant, so I decided to give it a try. However, I was disappointed by the lack of attention to detail. I specifical...

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O
28.05.2024 - 12:10

Pretty decent place The tables are not properly cleaned for newer customers though. That's a shame. Toilet code -412

Dwayne
28.05.2024 - 12:10

Try the luxury caramel latte. It's fab! Didn't have marshmallows on the day I went though :

Caffè Nero offers a mixed experience that highlights both its charm and operational challenges. While customers appreciate the cozy ambiance, friendly staff, and unique drink options, including a standout pistachio latte, service inconsistencies mar the experience. Reports of slow service, lack of knowledge regarding menu items, and issues with drink temperatures have led to frustration, especially during busy periods. Bathroom facilities have also been noted as needing improvement. Despite these drawbacks, many enjoy the delightful food offerings and the vibrant atmosphere, making Caffè Nero a popular destination for coffee lovers, particularly in busy urban settings.

Tripadvisor
3.5 ★ from 52 reviews
HarryPottesrsMum
24.02.2024 - 13:35

Coffee was very weak for large coffees, went to the toilet after queuing for about 20 mins to get the coffees only 3 staff on on a busy afternoon over the Chris...

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seattaxi
24.02.2024 - 13:35

Does what it says on the tin. Useful seating area downstairs. Free WiFi, so space and time to catch up on emails before my meeting

Liveandsee23
24.02.2024 - 13:35

I wanted something savoury for a late breakfast, early lunch but didn't want a sandwich. I went for the Italian tomato and caramelised onion parcel with mozzare...

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salrusty
24.02.2024 - 13:35

Great place to grab a hot drink on a cold day. Friendly atmosphere, good baristas. It’s good way to start your day

M
24.02.2024 - 13:35

I am a frequent customer with a loyalty card. Never had such an awful customer service experience. Place was pretty busy, but direction for queueing clearly ind...

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Menu
4.7 ★ from 3 reviews
Damien
16.12.2022 - 20:02

Most vegan options tested and we were very impressed. they also have a delicious caramel chocolate cheesecake good to see a lot of vegan options and the persona...

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Natalia
16.12.2022 - 20:02

Absolutely amazing! the place is stunning. the hot chocolate was great as always. the service was wonderful and the baristers were so sweet. it felt like a comm...

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Oliver
16.12.2022 - 20:02

A very sincere quiet place, a sincere attitude towards animals and a charming grandmother closest table

Google
4.0 ★ from 1900 reviews
Restaurantguru
4.1 ★ from 1456 reviews
Gastroranking-uk
3.8 ★ from 1716 reviews
Int Restaurants
4.0 ★ from 1555 reviews

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