Sushinati - Menu

They offered to remake my meal if I returned the incorrect one. So, I drove 25 minutes back to the restaurant to pick up the corrected order. After checking it... read more They offered to remake my meal if I returned the incorrect one. So, I drove 25 minutes back to the restaurant to pick up the corrected order. After checking it outside, I noticed there was still sauce on it. I went back inside and pointed this out. The staff suggested I could just scoop the sauce off since it was only a little bit, but I explained that my child wouldn’t eat it with any sauce on it. Consequently, I asked for a refund. The girl at the counter seemed to have trouble with the register, so I requested to speak to a manager, only to be told there wasn't one on duty. Ultimately, she said my money would be credited back. When I requested a receipt, she struggled to figure it out but eventually managed to void the transaction and print one for me.

1). Food truly mediocre?, at best (used to be better).2). Employees ?in person and ?on the phone (if and when they bothered to answer the phone) were rude, cond... read more 1). Food truly mediocre?, at best (used to be better).2). Employees ?in person and ?on the phone (if and when they bothered to answer the phone) were rude, condescending, impatient and seemed downright miserable and clueless.3). Manager/owner next to impossible to get ahold of. ?Not even her employees seem to know where she is or when she will be accessible.4). Integrity We got charged TWICE for one meal!! ?And, since the owner is IMPOSSIBLE to reach and the employees seem to not care about service or satisfaction or even common decency, we finally gave up trying to get one meal refunded.5). Will we ever order anything from them again NOT A CHANCE!!!?6). Rating overall If I could give less than a star, I would. ?Don’t waste your time, money, tastebuds, or life energy at Sushinati. They don’t care, so why put money in their pockets (you might get ripped off too).