O'Charley's - Cincinnati

Chicken fingers and smashed potatoes were very good. The pop was tiny and they charged over 3 dollars for it. So if ordering delivery I wouldn't suggest orderin... read more Chicken fingers and smashed potatoes were very good. The pop was tiny and they charged over 3 dollars for it. So if ordering delivery I wouldn't suggest ordering a soda. Otherwise, it was all good.

The food at this restaurant was delicious and well-prepared. The chicken was especially tasty, and my husband was very satisfied with his meal. The seafood plat... read more The food at this restaurant was delicious and well-prepared. The chicken was especially tasty, and my husband was very satisfied with his meal. The seafood platter was also excellent, and the spinach and artichoke dip was a hit. Overall, we were extremely happy with our dining experience.

Although I understand that mistakes occur naturally in a while, I am very disappointed at the service I received in this restaurant. This is the second time I h... read more Although I understand that mistakes occur naturally in a while, I am very disappointed at the service I received in this restaurant. This is the second time I had a problem with an order in this place. Both events spoke to me as if I was stupid when I addressed the problem. They were also incredibly slow to reach a resolution. I will not be back, please waste your time order here. The only reason I gave them 2 stars is because they gave AT LEAST my money back this time.

Julie B made the entire meal special. Julie was very professionally and friendly. She made sure our food was hot and just what we ordered. Refilled our drinks a... read more Julie B made the entire meal special. Julie was very professionally and friendly. She made sure our food was hot and just what we ordered. Refilled our drinks and cleared our time in a timely manner. You are very lucky to have Julie as an employee.

Food was good. Everything came at a timely manner even with a huge party there. STEVEN, was the absolute best waiter. You'll be lucky if you get him. Very frien... read more Food was good. Everything came at a timely manner even with a huge party there. STEVEN, was the absolute best waiter. You'll be lucky if you get him. Very friendly, gave out suggestions but didn't push if we turned them down. Great time ????