O'Charley's - Cincinnati
O'Charley's
Description
The dining experience at this restaurant offers a blend of highs and lows. Many patrons praise the delicious food and attentive service, particularly highlighting standout dishes like seafood and steaks, as well as engaging servers who elevate the meal experience. However, consistent complaints about slow service, food quality issues, and order mishaps paint a less favorable picture. While some guests appreciate timely curbside pickups and correct orders, others report disappointment with overcooked meals and inattentive staff. Overall, this establishment seems to promise a delightful outing, but only if luck is on your side.
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Julie B made the entire meal special. Julie was very professionally and friendly. She made sure our food was hot and just what we ordered. Refilled our drinks and cleared our time in a timely manner. You are very lucky to have Julie as an employee.
Food was good. Everything came at a timely manner even with a huge party there. STEVEN, was the absolute best waiter. You'll be lucky if you get him. Very friendly, gave out suggestions but didn't push if we turned them down. Great time ????
Ordered curb side pick up they brought it straight out and I get home and to my surprise everything we ordered was still warm and most of all it tasted great!!! I'm so pleased because it is really really hard to get decent good food out these days. Ialways cook at home but sometimes I need a break and I will be going back to this O'Charleys!! Ty for the outstanding serviceand food!!!
Food was a little over cooked. Our waitress Shannon was friendly but very forgetful (it took forever to get our drinks and fresh bread) and it seems as if she had a cold. She had a strong cough. I miss a few items they used to have on the menu. Overall itwas average.
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