Reviews

Overall Total Score
2.8 out of 5
Average | 182 reviews

What Maria Kamilli doesn't like about Pollo Tropical:
You wait 1 hour for food, employees give you a bad attitude for no reason because you just pay for food in a fast food place and you are standing there for a hour. I wish I could put a picture of my ticket and the time I got out. When we complained one employee told us if we thought we were in Cuba or if we just arrived. Bad costumer service and on top of that discrimination View all feedback. What Maria Llanos likes about Pollo Tropical:
Quick service, nice warm and fresh.Vegetarian options: vegetarian alternative availableDietary restrictions: Grilled chicken is deliciousWheelchair accessibility: 100% accessible View all feedback.

Reviews from various websites

Restaurantji
2.8 ★ from 182 reviews
Tavares
24.06.2024 - 15:13

Place is filthy people don't speak English and they're very unprofessional!!

Maria
24.06.2024 - 15:13

You wait 1 hour for food, employees give you a bad attitude for no reason because you just pay for food in a fast food place and you are standing there for a ho...

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Juan
24.06.2024 - 15:13

Horrible horrible service. I placed an online order for pick up. When I went to pick it up it was busy, so I waited 10 minutes before I tried asking for my food...

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Maria
24.06.2024 - 15:13

Quick service, nice warm and fresh.Vegetarian options: vegetarian alternative availableDietary restrictions: Grilled chicken is deliciousWheelchair accessibilit...

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Shirkyla
24.06.2024 - 15:13

We came around 10:28 , and they had nothing . to make things worse , we pulled up the intercom and nobody responded. the hispanic girl had a attitude when he wa...

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