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Contribute Feedback What Maria Llanos likes about Pollo Tropical:
Quick service, nice warm and fresh.Vegetarian options: vegetarian alternative availableDietary restrictions: Grilled chicken is deliciousWheelchair accessibility: 100% accessible View all feedback.
What Maria Kamilli doesn't like about Pollo Tropical:
You wait 1 hour for food, employees give you a bad attitude for no reason because you just pay for food in a fast food place and you are standing there for a hour. I wish I could put a picture of my ticket and the time I got out. When we complained one employee told us if we thought we were in Cuba or if we just arrived. Bad costumer service and on top of that discrimination View all feedback.
Place is filthy people don't speak English and they're very unprofessional!!
You wait 1 hour for food, employees give you a bad attitude for no reason because you just pay for food in a fast food place and you are standing there for a hour. I wish I could put a picture of my ticket and the time I got out. When we complained one employee told us if we thought we were in Cuba or if we just arrived. Bad costumer service and on top of that discrimination
Horrible horrible service. I placed an online order for pick up. When I went to pick it up it was busy, so I waited 10 minutes before I tried asking for my food. The lady I asked was so rude she didn't even let me tell her my name. 20 minutes later I asked again and she finally got my name and started making the order. And they gave us the wrong sauces on purpose because they said they were out of all the other sauces. They are open until 12 and ran out of sauce's at 8. How?
Quick service, nice warm and fresh.Vegetarian options: vegetarian alternative availableDietary restrictions: Grilled chicken is deliciousWheelchair accessibility: 100% accessible
We came around 10:28 , and they had nothing . to make things worse , we pulled up the intercom and nobody responded. the hispanic girl had a attitude when he was giving his order to her .