Red Robin - Chino
Red Robin
Description
The restaurant offers a mixed experience, characterized by inconsistent service and varying food quality. While some patrons praise the delicious menu items and attentive servers, others report rude staff and long wait times, especially during busy periods. Despite the shortcomings, many guests enjoy the lively atmosphere and kid-friendly environment, making it a popular choice for families. Overall, diners appreciate certain dishes, though there are recommendations for improvements in service consistency.
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The food was delicious! I had a whiskey BBQ burger, which was exceptional. The only downside to my experience was that I forgot my doggy bag on the table.
The burgers are consistently delicious, and the servers are always friendly and attentive.
ADRIAN IN THE BAR IS A HORRIBLE SERVER. HE'S VERY RUDE, HAS AN ATTITUDE AND MADE A HANDICAPPED PERSON ORDER FROM ANOTHER SERVER BECAUSE HE STATED HE DIDN'T HAVE TO SERVE ME. IT WAS DEFINITELY AN INCONVENIENCE TO GET FROM SITTING DOWN IN A BOOTH IN THE BAR TO GETTING ONTO MY ELECTRIC SCOOTER TO ORDER FROM THE FRONT TO GO BACK AND SIT DOWN WITH MY CO WORKERS.
The service was excellent, the food was enjoyable, and I definitely plan to return to try a burger sometime.
Restaurant staff leaves so much to be desired. Poor attitudes and poor management. When you have 20 empty tables and all your waitstaff is all sitting around drinking redbull, you should not be told it will be 2 hours to be seated. After offering multiple solutions like splitting our party in 3, it seemed they really just didn’t want to serve us
