Reviews

Overall Total Score
4.4 out of 5
Impressive | 4308 reviews

What Victoria K likes about Steak and Shake:
I cannot say enough good things about ordering from here! It was literally aesthetically pleasing because the steakburger was wrapped so perfectly on the side ' the shake had perfect whipped cream with the cherry on top. Definitely one of the best doordash orders i 've ever received! 10/10!  View all feedback. What Bridget C doesn't like about Steak and Shake:
My order was delivered quickly, but when opening the bag ready to eat, I found cold fries and cold chili. They put cheese on top of the chili as requested, but when I dipped my spoon in, it was hard as a rock. The Frisco Melt, being one of my favorites and for the reason I ordered from Steak n Shake. The sandwich was the only thing that was edible, but it was cold and greasy, not what I expected. I will not purchase... View all feedback.

Reviews from various websites

Google
3.8 ★ from 2059 reviews
Michelle
18.03.2024 - 15:56

The best fast food place! Perfectly cooked food. Crunchy fries. Love this place

Nightmare
18.03.2024 - 15:56

You normally get your shakes first, then you food 10 mins later it's normally dead unless you do drive thru

Bruce
18.03.2024 - 15:56

This place no longer has table service. You go to kiosk place your order then, they will call your name.

Steven
18.03.2024 - 15:56

We had a decent experience. You can only order from the kiosk now but it does make the process quicker during peak hours. Unfortunately, our order was served in...

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Leah
18.03.2024 - 15:56

We decided to stop here after some shopping nearby and the place was busy but with a few tables still open. You order at a kiosk that is just inside the doors a...

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This restaurant had a mix of positive and negative reviews recently. While some customers praised the quick and fresh food, as well as the efforts of certain employees to ensure a good experience, others had issues with incorrect orders, cold food, and lackluster customer service. Overall, the ordering process was considered quick and easy, and the food quality was satisfactory for a fast-food restaurant. Despite some shortcomings, the restaurant seemed to maintain cleanliness and offer reasonable prices. Although the transition away from servers may have caused some hiccups, many patrons still found the food to be good and the service to be adequate. With a range of opinions, it seems this restaurant might still be worth a visit for those looking for a quick and tasty meal.

Heyrestaurants
4.8 ★ from 10 reviews
Sandy
12.02.2024 - 20:20

Food was very good. The floors were really diety. Looks like it had never been mopped in weeks. Staff was OK. Some friendly. Some not so friendly. ...

Melissa
12.02.2024 - 20:20

I don't think I have ever had a more attentive waiter Jesse . Always stopping by the table checking and even making a few jokes .

Landry
12.02.2024 - 20:20

It is the best food ever if you say it is you are retarded dumb asses

Margaret
12.02.2024 - 20:20

We were just there and waited about 15 minutes and never got waited on. There was 3 tables of 6 people that came in after we did and they got waited...

ReBecca
12.02.2024 - 20:20

Today they had a new milkshake boy who, my word of our waitress, was struggling. It's a busy day, a Friday before Christmas, and the restaurant is...

Menu
3.6 ★ from 5 reviews
Beatrice
20.09.2022 - 11:21

- I was very happy with our experience this morning. the staff was quick to help not only us, both others. the food was cooked well and tasted fantastic. my onl...

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Thijmen
20.09.2022 - 11:21

Good food in service. eat well prepared quickly. do not eat together like most almost food places. friendly staff. I usually drive through the drive. but if it...

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Vicky
24.11.2017 - 10:26

I came into this Steak n Shake to eat at about 11 PMIt was very clean.

Marilyne
24.11.2017 - 10:26

This by far has to be the worst Steak n SHAKE I have ever been to.

Bulah
24.11.2017 - 10:26

There's lots of hamburger chains but you come here for the delicious steak burgers, which are made to order how you want it.

Doordash
4.4 ★ from 4100 reviews
Victoria
25.11.2023 - 01:25

I cannot say enough good things about ordering from here! It was literally aesthetically pleasing because the steakburger was wrapped so perfectly on the side '...

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Jerry
25.11.2023 - 01:25

Place the time delivery order for 12:10 p.m. on my lunch break and it was still 10 minutes or so late I don't understand why they wasn't able to get my food don...

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Bridget
25.11.2023 - 01:25

My order was delivered quickly, but when opening the bag ready to eat, I found cold fries and cold chili. They put cheese on top of the chili as requested, but...

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Becca
25.11.2023 - 01:25

Order was incorrect wrong milkshake, wrong sandwich

Paula
25.11.2023 - 01:25

I'm missing like milkshake I paid extra for I might order from Steak and Shake

Facebook
3.5 ★ from 125 reviews
Tripadvisor
3.0 ★ from 42 reviews
Int Restaurants
3.5 ★ from 208 reviews

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