Wendy's - Chicago

Fast Food, Burgers, Coffee

Wendy's

★ 2.2 / 5 (2650 reviews)

At this restaurant, patrons report a stark contrast in experiences, highlighting significant service issues alongside some culinary triumphs. Many diners describe rude and unprofessional staff, with complaints of poor hygiene practices, including hair found in food. Conversely, a few guests praise the quality of certain dishes, particularly a tender chicken sandwich, indicating that freshness shines through at times. However, unreliable service—marked by long waits and overlooked promotions—has left several customers frustrated. Ultimately, this establishment appears to have inconsistent offerings, leading diners to question whether the enjoyable meals are worth the accompanying service woes.

Last update: 17.01.2026 from: Bunny

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★ 2.2 / 5 from 2650 reviews

What Anonym dislikes about Wendy's:
The people at this restaurant are consistently rude and unprofessional. The service is terrible. To make matters worse, I found a hair in my burger when I received my order. Another review mentioned finding a hair in their burger as well. The staff members do not wear gloves or hair nets and do not follow basic hygiene procedures. If you are unhappy with your job, find another one. Do not waste your money on this dis... View all feedback.

★ ★ ★ ★ ★

This is the third time I ordered online. I'm not coming back. three times I ordered unsweetened icy. recorded sweetened. I don't understand. I ordered burger. all dinge didn't know until I came home. near $12.00 worth of food I paid never received. will not be back.

★ ★ ★ ★ ★

I stood in register for 8 minutes before I had to wipe one of the 6 employees for the service. no “hi can i help you?” or “Can I take her order?” not a word, as several employees came past me again and again. I then waited for my order for approx. 10 minutes before it was confused for a job that was just prepared. that wasn't it. my order had waited for the regal behind the register, no one said a word. the young women there were almost exclusively telephone.

★ ★ ★ ★ ★

Worst experience in a long time. Want to be ignored and made fun of over the speaker this is your place. So upset after waiting for 15 minutes for our food that we just left. Hope someone enjoyed our food.