Subway - Chicago
Subway
Description
Dinings at this Subway location have been met with widespread dissatisfaction, primarily due to disappointing customer service and inconsistency in food quality. Patrons have noted the stinginess with ingredients, often receiving less than the standard portions, and staff members who seem reluctant to accommodate requests for extras. Additionally, concerns regarding inadequate recognition for all customers and failure to honor promotional offers have left many feeling undervalued. Despite some positive mentions of attentive service, the prevailing sentiment is one of frustration, suggesting significant improvements are needed before returning becomes a recommendation.
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I requested a sandwich without bread, but was informed that they could not accommodate my request because it would disrupt their procedures. I have Celiac disease and cannot eat bread. They initially refused to serve me and I had to explain that it was due to a medical condition. The staff had a negative attitude towards me.
You can still find a $10 lunch option in the Chicago Fulton Market area. This particular Subway location is clean and convenient for a fast meal. The meat section is no longer visible, making it a bit challenging to choose proteins.
This is an excellent subway. Fast and amazing service. Sachin was so nice and helpful, he really made my day believe it or not!
Like a lot of reviews here, I have to say this is the worst Subway I’ve been to. Usually, Subway service varies from ‘ok’ to exceptional, with this place the first exception. Pretty much every negative comment here covered my experience.Right off the bat I felt like the prices seemed slightly higher than other Subways I’ve been to even though there is a sign that reads “New lower prices”, or something along those lines. Whatever, what’s a few cents, anyway?Things didn’t get bad until the sandwich started being made. I look over and see that the veggies don’t look that fresh, but that too, I brush off.I ordered the bacon, egg and cheese and it seemed like that’s all she wanted me to have. Every time I ordered an ingredient, she would throw in a pinch of it and then ask if that’s it. EVERY SINGLE TIME. It was clear she is conditioned, either by her own stingy desires, or by upper management, to try and stop the customers from putting more ingredients, thus reducing the need to resupply. I had to ask for more about 3 times per ingredient to get close to the standard amount I’ve seen them put before.Then, I know when they put bacon, they always put 4 pieces. I look over and saw that someone previously took it upon themselves to split the bacon pieces into halves or thirds. I basically got like 1 1/2 pieces of bacon for a foot long. When I got my sandwich, I was all smooshed and not appetizing at all.I think she also asked like 3 times if I wanted a meal or cookies even though I kept saying no. Nice lady, but horrible experience. Cheaping out might save you a couple bucks, but it makes you lose customers. Never coming back to this Subway again.

