Subway - Chicago

Sandwiches, Fast Food, Vegetarian

Subway

Subway
3.2 / 5 (203 reviews)

Description

Dinings at this Subway location have been met with widespread dissatisfaction, primarily due to disappointing customer service and inconsistency in food quality. Patrons have noted the stinginess with ingredients, often receiving less than the standard portions, and staff members who seem reluctant to accommodate requests for extras. Additionally, concerns regarding inadequate recognition for all customers and failure to honor promotional offers have left many feeling undervalued. Despite some positive mentions of attentive service, the prevailing sentiment is one of frustration, suggesting significant improvements are needed before returning becomes a recommendation.

Last update: 17.01.2026 from: Luella

Feedback

★ 3.2 / 5 from 203 reviews
laila-cotto-matahri
25.06.2024

I requested a sandwich without bread, but was informed that they could not accommodate my request because it would disrupt their procedures. I have Celiac disease and cannot eat bread. They initially refused to serve me and I had to explain that it was due to a medical condition. The staff had a negative attitude towards me.

rupesh-k-bank7
25.06.2024

You can still find a $10 lunch option in the Chicago Fulton Market area. This particular Subway location is clean and convenient for a fast meal. The meat section is no longer visible, making it a bit challenging to choose proteins.

keara-jenkins
25.12.2022

This is an excellent subway. Fast and amazing service. Sachin was so nice and helpful, he really made my day believe it or not!

luella-schuppe
25.12.2022

Like a lot of reviews here, I have to say this is the worst Subway I’ve been to. Usually, Subway service varies from ‘ok’ to exceptional, with this place the first exception. Pretty much every negative comment here covered my experience.Right off the bat I felt like the prices seemed slightly higher than other Subways I’ve been to even though there is a sign that reads “New lower prices”, or something along those lines. Whatever, what’s a few cents, anyway?Things didn’t get bad until the sandwich started being made. I look over and see that the veggies don’t look that fresh, but that too, I brush off.I ordered the bacon, egg and cheese and it seemed like that’s all she wanted me to have. Every time I ordered an ingredient, she would throw in a pinch of it and then ask if that’s it. EVERY SINGLE TIME. It was clear she is conditioned, either by her own stingy desires, or by upper management, to try and stop the customers from putting more ingredients, thus reducing the need to resupply. I had to ask for more about 3 times per ingredient to get close to the standard amount I’ve seen them put before.Then, I know when they put bacon, they always put 4 pieces. I look over and saw that someone previously took it upon themselves to split the bacon pieces into halves or thirds. I basically got like 1 1/2 pieces of bacon for a foot long. When I got my sandwich, I was all smooshed and not appetizing at all.I think she also asked like 3 times if I wanted a meal or cookies even though I kept saying no. Nice lady, but horrible experience. Cheaping out might save you a couple bucks, but it makes you lose customers. Never coming back to this Subway again.

santino-wiegand
25.12.2022

The staff at this restaurant is very attentive and efficient in taking orders and preparing food. I would give it a high rating, however, I must deduct a star because this store does not participate in most of the Subway advertising offers.

FAQ

The second closest station is Clinton Station, located 161 meters away.

The restaurant offers free WLAN for its visitors.

You can watch major sports events on a screen / TV right in the restaurant.

The restaurant also takes credit cards from the common providers for payment.

More information

Suggested nearby restaurants.