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Contribute FeedbackThe restaurant Roots had a mix of reviews, with some customers being disappointed in the service and food quality, while others praised the atmosphere and overall experience. Some diners complained about slow service, cold food, and lackluster pizza options, while others enjoyed the extensive drink menu, massive mozzarella sticks, and unique pizza offerings. The space was described as spacious and family-friendly, with a great vibe for hanging out. Overall, opinions were divided on whether or not Roots was worth a visit, with some recommending it for the ambiance and food, while others were put off by the slow service and mediocre dishes.
I adore this restaurant! There's something on the menu for everyone in the family, and the mozzarella sticks are always a hit. I also enjoyed the blood orange paloma cocktail! I highly recommend it, 10/10.
This was our first visit to this restaurant with the family, and we all thoroughly enjoyed the pizza. The service was outstanding and went above and beyond our expectations. We will definitely return in the future. Our server, Litzy, was amazing!
Fast delivery, excellent customer service. The pizza was average. The amount of cheese compared to sauce was off balance, with not enough sauce to prevent the cheese from causing issues. The taste was lacking and the crust had an odd sweetness to it. Overall, the food was not worth the cost, but I would consider dining here again if friends desired. Not the best pizza option in Chicago.
I had a fantastic dining experience at this restaurant with a beautiful outdoor patio adorned with lovely flower boxes and shaded by a canopy of trees. The summer ambiance added to the enjoyment of the meal. The service was great and the pizza was delicious. The crust was not overly thick, but had a nice thickness and sweetness to it that made it really tasty. I highly recommend trying the honey chicken poppers appetizer - they were so good!
Roots is a great spot with good pizza and friendly staff. My kids love playing with the dough they give them as entertainment and try to make their own pizzas before the real pizza comes out. Have been multiple times and will go multiple more.
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