Red Snapper - Chicago

Today's experience at the restaurant was enjoyable and the ambiance was lively. read more Today's experience at the restaurant was enjoyable and the ambiance was lively.

I highly recommend visiting this restaurant to support my friend. The food was excellent and the customer service was exceptional. LeeLee provided great service... read more I highly recommend visiting this restaurant to support my friend. The food was excellent and the customer service was exceptional. LeeLee provided great service.

The prices listed on their website are incorrect. They charge $3 to $5 more than what is shown on their menu. Additionally, customer service is lacking, as they... read more The prices listed on their website are incorrect. They charge $3 to $5 more than what is shown on their menu. Additionally, customer service is lacking, as they often get orders wrong, and the food isn't always up to quality.

The only reason I gave them one star is the cashier was very nice!! This is the second time I patronized this restaurant and the food was disgusting. The first... read more The only reason I gave them one star is the cashier was very nice!! This is the second time I patronized this restaurant and the food was disgusting. The first time I patronized here, it was disgusting but it was months ago and due to the bad weather and it was near my home...I stopped by hoping for a better experience . Before I ordered I told the cashier about the bad experience I had and to ask the cook to please cook my food fresh because the last time it was so disgusting I threw it away. This is suppose to be catfish and it’s clearly old af...no good. Why would you sell this to someone ? $22 and now I have to drive back out during a snow storm bad weather conditions. I don’t even want new order...I just want a refund. I will never patronize them again!!

It's unfortunate to have a restaurant like this taking up space in Hyde Park where other restaurants with higher standards would flourish. I've ordered from her... read more It's unfortunate to have a restaurant like this taking up space in Hyde Park where other restaurants with higher standards would flourish. I've ordered from here 3x and all of them have resulted in a negative experience in one way or another, at this point I blame myself for expecting anything different that 3rd time. Not inly was the food mediocre at best, the service was an embarrassment. I ordered for pick up and that it would be ready in 15m. I showed up 30min after I ordered and while standing in line behind 4 other people all of them looking annoyed, the cashiers girls are laughing and playing around with another customer for 4min. Finally I ask how much longer until my food is ready, it' been 35min and they looked at me as though thy had no idea what I was talking about. I gave them my name and order number and then they began looking around only to find that my food had been sitting RIGHT INFRONT OF THEM for 15min-20min, while they were joking and flirting with another customer. I don't have high expectations of professionalism from high school girls but they definitely need a manager in there to make sure that the job is actually being done and that customers aren't treated as though they are asking for an inconvenient favor when thy order their food.