Potbelly - Chicago

On September 2nd, I placed an order and received a dish that left me confused. I couldn't quite figure out what it was supposed to be. read more On September 2nd, I placed an order and received a dish that left me confused. I couldn't quite figure out what it was supposed to be.

I was literally The Only customer in the store waiting for my food. i was sitting in plain sight of the staff making my food and several pickup orders, and thes... read more I was literally The Only customer in the store waiting for my food. i was sitting in plain sight of the staff making my food and several pickup orders, and these lazy imbeciles forgot about me in the time it took for the sandwich to go through the oven. Never thought to ask me what I was waiting for, just assumed they had made an extra sandwich by mistake and let it go cold until I finally asked about my order. i am never tipping these idiots again.

Idk what is going on at this potbelly if it was bad da or what but food I got hr ago has made me sick I got chilli should’ve followed my mind and stuck wit soup... read more Idk what is going on at this potbelly if it was bad da or what but food I got hr ago has made me sick I got chilli should’ve followed my mind and stuck wit soup it’s my go to the chilli was gross I only ate a couple spoons I got a sugar cookie as it was the only option left again that was a sign the cookies was hard n horrible again instant stomach pain and bathroom trip I want my money back and it was dirty where you get the napkins one spoon only knives available yes this Belmont location never again!!

How is this quality considered acceptable to serve to customers? Rotten avocados? Are you kidding me? Talk about incompetence. read more How is this quality considered acceptable to serve to customers? Rotten avocados? Are you kidding me? Talk about incompetence.

I like this Potbelly on Belmont. The food is always great, the staff is very nice and quick and it's a chill vibe. It's on a busy street by the Belmont Red/Brow... read more I like this Potbelly on Belmont. The food is always great, the staff is very nice and quick and it's a chill vibe. It's on a busy street by the Belmont Red/Brown but the staff does a great job. A while back, it was a busy night. Only had 2 staff working the line. A guy by the prep and a girl by the register. They handled it like a beast. Very efficient and quick. I wish I knew their names so I can recognize them to the company. It was great to see them in action. Keep it up!