Potbelly - Chicago

Casual, Salad, Sandwiches
Menu
Full menu with pictures, prices and categories.

Potbelly

Potbelly
3.0 / 5 (1517 reviews)

Menu

Here you will find the menu of Potbelly in Chicago. At the moment there are 72 dishes and beverages on the menu.

The Potbelly location on Belmont offers a spectrum of dining experiences, from exceptional service and delicious food to frustrating lapses in attention. While many patrons praise the friendly staff and flavorful sandwiches, some recent visits revealed issues such as cold meals, unhelpful employees, and cleanliness concerns. Despite an easy online ordering system and accommodating vegetarian options, customers reported inconsistent service, with some feeling overlooked and dissatisfied. Nonetheless, the restaurant's overall vibe remains appealing, with hopes that management will address these concerns to ensure a consistently pleasant dining experience for all.

Last update: 17.01.2026 from: Aidan

Images

Potbelly Food Potbelly Food Potbelly Drink Potbelly Guru Potbelly Food Potbelly Food Potbelly Inside Potbelly Menu

Feedback

★ 3 / 5 from 1517 reviews

Was JC at Potbelly a mag?
I like this Potbelly on Belmont. The food is always great, the staff is very nice and quick and it's a chill vibe. It's on a busy street by the Belmont Red/Brown but the staff does a great job. A while back, it was a busy night. Only had 2 staff working the line. A guy by the prep and a girl by the register. They handled it like a beast. Very efficient and quick. I wish I knew their names so I can recognize them to t... View all feedback.

What Anonym dislikes about Potbelly:
I was frustrated with my broken oven, so I decided to order a delicious meal from Potbelly using their online menu. The ordering process was very easy and my food arrived on time and hot. View all feedback.

abraham-gonzalez-sto-2
20.09.2024

On September 2nd, I placed an order and received a dish that left me confused. I couldn't quite figure out what it was supposed to be.

island-ugarte-1
20.09.2024

I was literally The Only customer in the store waiting for my food. i was sitting in plain sight of the staff making my food and several pickup orders, and these lazy imbeciles forgot about me in the time it took for the sandwich to go through the oven. Never thought to ask me what I was waiting for, just assumed they had made an extra sandwich by mistake and let it go cold until I finally asked about my order. i am never tipping these idiots again.

nick-mcdonald-3
20.09.2024

How is this quality considered acceptable to serve to customers? Rotten avocados? Are you kidding me? Talk about incompetence.

aidan-kalck
20.09.2024

Best Potbelly Customer Service I’ve ever had. Jerry is the man.

kim-hereford
20.09.2024

Idk what is going on at this potbelly if it was bad da or what but food I got hr ago has made me sick I got chilli should’ve followed my mind and stuck wit soup it’s my go to the chilli was gross I only ate a couple spoons I got a sugar cookie as it was the only option left again that was a sign the cookies was hard n horrible again instant stomach pain and bathroom trip I want my money back and it was dirty where you get the napkins one spoon only knives available yes this Belmont location never again!!

  • Grocery

    Diet Snapple Half Half
    Diet Snapple Half Half
    $3.5
  • Sides & Chips

    Zapp's Hotter 'N Hot Jalapeño Chips
    Zapp's Hotter 'N Hot Jalapeño Chips
    $2.0
  • Beverages

    Honest Organic Honey Green Tea
    Honest Organic Honey Green Tea
    $3.5
    Nantucket Nectars Lemonade
    Nantucket Nectars Lemonade
    $3.8
    Nantucket Nectars Orange Mango
    Nantucket Nectars Orange Mango
    $3.8

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