Pendry - Feedback

The fireplace was advertised but wasn't working, making the atmosphere cold and uninviting. The most disappointing part of our experience was when we tried to o... read more The fireplace was advertised but wasn't working, making the atmosphere cold and uninviting. The most disappointing part of our experience was when we tried to order extra food, only to be told that they don't accommodate additional orders. They only prepare enough food for the exact number of reservations they have. Additionally, the water for tea was cold, and the service was quite poor.

We had a lovely afternoon at this restaurant! They accommodated our large group by seating us in the lobby area, and the service was excellent. read more We had a lovely afternoon at this restaurant! They accommodated our large group by seating us in the lobby area, and the service was excellent.

The staff at the Pendry bar went above and beyond to make our afternoon tea service exceptional. We had a group of 12 and were seated in a prime location that f... read more The staff at the Pendry bar went above and beyond to make our afternoon tea service exceptional. We had a group of 12 and were seated in a prime location that facilitated great conversations and offered lovely views of Michigan Avenue. Both the Jidori smoked chicken salad and the cranberry orange macarons were outstanding. Our favorite tea selections were the Genmaicha green and the Gingerbread Dream rooibos.

I mentioned twice that there was one vegetarian following making my reservation, and they weren't prepared for that. My friend went with less food to eat. A bit... read more I mentioned twice that there was one vegetarian following making my reservation, and they weren't prepared for that. My friend went with less food to eat. A bit of a letdown.

Very cute place with comfy seating and a lovely server. The bar manager came by to make sure all was well in the beginning, then towards the end no one came by... read more Very cute place with comfy seating and a lovely server. The bar manager came by to make sure all was well in the beginning, then towards the end no one came by for 30 mins (which was fine we were just chatting it up) and then the manager somewhat rudely asked us to leave because our time was up without even getting us a check or anyone letting us know we needed to start wrapping it up. Very bizarre and rude but besides that fluke, the tea and experience was good.

The atmosphere is fantastic, the food is delicious, and the service is exceptional! I would definitely return. read more The atmosphere is fantastic, the food is delicious, and the service is exceptional! I would definitely return.

I had made reservations for high tea and was initially seated at a lovely table with comfortable chairs. However, after I settled in and while waiting for the r... read more I had made reservations for high tea and was initially seated at a lovely table with comfortable chairs. However, after I settled in and while waiting for the rest of my group to arrive, I was asked to move to another table. I complied, but they ended up placing me at a high table near the bar. Once my party arrived, we had to sit there, which was not ideal for a high tea experience. Interestingly, no one was seated at the table from which I was moved. Additionally, they never returned to refill our hot water. Given the numerous options for high tea in Chicago, I wouldn’t recommend the Pendry.

I visited for high tea and had a delightful experience. Everything was delicious, and the atmosphere inside was incredibly cozy. I highly recommend it for a uni... read more I visited for high tea and had a delightful experience. Everything was delicious, and the atmosphere inside was incredibly cozy. I highly recommend it for a unique outing!

The Boozy Tea experience was exceptional. Food and tea were delicious. The ambiance,decor and dj playing cool music just loud enough to set the scene/mood was e... read more The Boozy Tea experience was exceptional. Food and tea were delicious. The ambiance,decor and dj playing cool music just loud enough to set the scene/mood was enjoyable.

We really enjoyed the tea event, very elegant and relaxing! read more We really enjoyed the tea event, very elegant and relaxing!