Panera Bread - Chicago

Casual, Bagels, Salads
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Full menu with pictures, prices and categories.

Panera Bread

Panera Bread
3.2 / 5 (2018 reviews)

Description

**Panera: Hopeful Flavor Amidst Service Struggles**

Nestled in a vibrant setting, this Panera location offers a variety of seating options and a cozy ambiance, complete with a welcoming fireplace. Diners rave about the fresh, made-to-order salads, soups, and baked goods, while the complimentary coffee adds to the appeal. However, the restaurant faces notable service challenges with frequent overlooked orders and inconsistent staff attitudes. While some praise the atmosphere and food quality, others express frustration over incorrect orders and lack of customer care. Despite its shortcomings in service, the inviting environment and delicious offerings keep loyal customers coming back for more.

Last update: 17.01.2026 from: Jade

Feedback

★ 3.2 / 5 from 2018 reviews
trin
09.08.2023

This is an amazing place! It's the most vibrant Panera I've ever been to, and the atmosphere truly embodies what I envision in a bakery. I appreciate the blue accents that enhance the tan decor, as well as the wheat graphics on the walls. The staff even packed some creamers for my espresso, which really made my day. There's a Starbucks right next door, but I'd definitely pick this spot any day to skip the long lines.

robert-1261
09.08.2023

I love going to this restaurant because of its peaceful and inviting atmosphere. The service is always excellent, making it a lovely place to unwind with a cup of coffee and a bowl of soup. I especially enjoy their wild rice and chicken soup, which goes perfectly with some bread and a nice cup of coffee. The music is played at a pleasant volume, allowing me to use my phone and observe others without any distractions. Additionally, its convenient location is a great advantage. All in all, it’s a delightful place to visit.

miranda-228
09.08.2023

I always enjoy the made-to-order sandwiches and salads at Panera. The soups and baked goods are also outstanding, and the freshly baked breads are a standout feature. This particular location provides both indoor and outdoor seating, complete with a beautiful stone fireplace. You can choose to order ahead for pickup, use a self-service kiosk, or speak with a staff member at the counter who is happy to answer questions and offer recommendations. I've consistently experienced prompt and friendly service here.

jade-256
09.08.2023

Good food and service. Would recommend to others.

jaren45
25.12.2022

This location consistently reinforces my decision to avoid Panera. It took 30 minutes from the moment I walked in to place my order until I was informed that they were out of the item I wanted. The food prep staff appeared overwhelmed and overworked (likely underpaid as well), the interior was dirty and grimy, there was only one cashier available, and there were problems with the self-service order kiosk. I would recommend not visiting this place.

Menu

FAQ

You can use the WiFi of the place at no extra cost.

There is a TV / screen on-site where sports events are broadcast.

The restaurant also takes credit cards from the common providers as a means of payment.

More information

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