Oberweis - Chicago
Oberweis
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My husband just went in to get a shake and they told him they were done making shakes for the night but everyone minutes before somehow made the cutoff. The staff does not work together well. The cashier will ring and then stand there while the 1 other person makes orders…slowly. I dont understand because no one is churning the ice cream so please explain how it can take 15 minutes to get a scoop, A SCOOP of ice cream in a cup! Insanity. Pooly trained snail-moving staff. Plus the last few times the cake shake was watered down-liquidy even after requesting a thick shake. Im done here.
Oberweis Ice Cream and Dairy Store is a fantastic place to indulge your sweet tooth after dinner. The chocolate peanut butter and Espresso Chocolate Caramel flavors were super-good, with a thick and dense texture that is oh so good. A one scoop cup would have been enough. There is plenty of seating available, and the friendly staff adds to the enjoyable atmosphere. Don't miss the built-in chess boards on the tables. Takeaway pints are available for those in a hurry. Highly recommended.
The dark chocolate sea salt caramel ice cream is essentially just dark chocolate ice cream. There hasn't been any caramel in any of the pints, quarts, or scoops for several months now.
Always a good experience here. Ava has great customer service skills! She is the best!
