Level Two - Chicago

The wait staff was very attentive, polite, and quick! The ambiance was very nice and everyone was quite comfortable! The food service went very quickly and all the meals were enjoyed by all. Overall a great experience :

We had 1.5 hours to dine, so we had looked on line in advance and decided what to eat, so we could order right as we sat down. We were astonished that the menu on line is not at all the menu they have available at the restaurant, with FAR fewer choices. We told the waiter what time we had to be finished eating to make it to our meeting. So we ordered drinks hummus right away, while we looked at their actual real menu. The hummus was served 25 minutes after we ordered it! The hummus was very good and a beautiful presentation, but 25 minutes to be served is not acceptable. Two of the 4 drink requests had issues: they were out of Proseco, and the wrong draft beer was delivered to the table. Of the 4 dinners, 2 liked their food, and 2 left most of it on their plate. All of us ate very quickly because it took so long for all of our food to come out. The restaurant was mostly empty, but still we could not get our waiter's attention to bring our check.

Staff was friendly but waited an hour for our food. Restaurant wasn’t that busy so the kitchen must have been understaffed. Very unremarkable food.

Lovely atmosphere and setting. Good choices on menu and reasonably priced too. Staff very attentive

My family and I visited this restaurant since it is in the lobby of the Hyatt, we were staying at. We regretted it immediately. The service was poor, the time for food was excessive, and the quality of the food compared to the value was poor. Example. The cheese pizza for my youngest son cost $19 and the pizza from seven eleven tastes better for a lot less. In the end, based on everything, we would have been better going to the other surrounding restaurants. Avoid this place