Kroll's South Loop - Chicago

I dined at the restaurant on a peaceful Saturday afternoon. The food was fantastic, and the ambiance had an upscale sports bar vibe. However, the drink service... read more I dined at the restaurant on a peaceful Saturday afternoon. The food was fantastic, and the ambiance had an upscale sports bar vibe. However, the drink service was rather slow. Even though there were only a few patrons at the bar, it took some time for the bartender to return for our next order. I would have loved to order two more $19 cocktails if the service had been quicker. On a positive note, the bartender was friendly and courteous when they did come over to assist us.

If you're in town and looking for a nice spot for lunch or dinner, I cannot recommend this bar/restaurant. The bartender seemed irritated to be serving us, hurr... read more If you're in town and looking for a nice spot for lunch or dinner, I cannot recommend this bar/restaurant. The bartender seemed irritated to be serving us, hurried away without addressing our requests, and even forgot our drinks. Additionally, our food order was incorrect. While the food itself was decent, it certainly didn't make up for the subpar service.

This is an excellent sports bar featuring numerous TVs for game watching. The atmosphere is spacious, the staff are welcoming, and the food is superb. I had the... read more This is an excellent sports bar featuring numerous TVs for game watching. The atmosphere is spacious, the staff are welcoming, and the food is superb. I had the signature burger with tater tots, and it was outstanding.

I called Kroll’s to watch the Missouri South Carolina collegiate football game 10-29 because the bar didn’t have it where I was. James answered the phone and sa... read more I called Kroll’s to watch the Missouri South Carolina collegiate football game 10-29 because the bar didn’t have it where I was. James answered the phone and said he would see if they could show the game. I’m a Missouri alum who lives in Houstonthat was in Chicago on business and clueless about local sports bars. James said that the bar’s cable package didn’t havethe game but he had another idea. He found the game and invited me to watch the game there. When I arrived, James had the gameon my one of their 2 mega screens and turned on the play by play. He explained he accessed the owner’s streaming account toprovide the game for me. He was the epitome of professionalism and customer service. The food was as good as his hospitality!Great beer and spirit selection with a very knowledgeable and accommodating staff, especially the young lady with the Bears tshirt! This spot is definitely on my “must have” list when visiting Chicago

My husband and I came here after the pre season game Bears vs Chiefs. Our waitress was incredible, the manager came out to introduce himself, the seating was pe... read more My husband and I came here after the pre season game Bears vs Chiefs. Our waitress was incredible, the manager came out to introduce himself, the seating was perfect. Now, the food was delicious and so were our drinks! (I had the hand batter chickenstrips and fries- not pictured) We added Kroll’s to our favorites list.