Kfc - Chicago

Chicken, Fast Food, Chicken Wings
Menu
Full menu with pictures, prices and categories.

Kfc

Kfc
3.1 / 5 (3494 reviews)

Description

KFC is struggling to meet expectations, with recent visits revealing disappointing food quality and service. Diners report dry, bland chicken, unappetizing tenders, and unsatisfactory plant-based options. Many have encountered issues such as incorrect orders and a dirty environment, contributing to a lackluster dining experience. Furthermore, attempts to voice concerns often go unanswered, leaving customers frustrated. While some find the food acceptable, the overall sentiment points to a need for improvement in flavor, cleanliness, and customer service. As it stands, KFC risks tarnishing its reputation and legacy, leaving patrons questioning whether to return.

Last update: 17.01.2026 from: Ocie

Feedback

★ 3.1 / 5 from 3494 reviews
anjali88-1
25.12.2022

I stopped by for dinner at 6 PM and was disappointed to find that they were out of whole wings. Instead, I ordered the 12-piece tender meal for $34.99. I should have refused the order when I saw that the 12 tenders were packaged in a biscuit box. The biscuits were as hard as bricks, and the tenders were nothing but broken pieces—also very hard and stale-tasting. I tried to call to voice my complaint, but the phone rang for 8 minutes without an answer. This is absolutely the worst KFC I've ever experienced. The Colonel would surely not want his name associated with this place. It's a total disgrace. I want my money back!

sincere-barton
25.12.2022

This is the worst KFC on the west side. Every time I place an order, something is wrong. The cookies are overcooked and as hard as a brick. I really don’t know what they are doing in that kitchen.

casper-elwyn
25.12.2022

I'm not sure what is happening with KFC, but I had a two-piece meal on Monday, June 27, and it was incredibly dry. It felt like it was cooked in something other than oil. There was barely any seasoning—just a bit of salt and pepper. Whatever happened to the 11 herbs and spices? It was disappointing.

ocie54-school949
25.12.2022

The season that they use makes your mouth want more. I love KFC's.

ratke-ward
25.12.2022

Original KFC PERSONA here, loving me some since the sixtys...

FAQ

At 997, you'll find the station CTA-Central-Green Line, from which you also have access to the public transportation.

There is a TV / screen on-site where sports are shown.

The restaurant also accepts credit cards from the common providers as a means of payment.

More information

Suggested nearby restaurants.