Irazu Chicago

I had the pork and horchata cafe and let me tell you guys, I'm happy I stopped by. The sweet plantains were so good I had to take an order to go. The porkchops... read more I had the pork and horchata cafe and let me tell you guys, I'm happy I stopped by. The sweet plantains were so good I had to take an order to go. The porkchops were huge!! I'd suggest eating one and taking the other home for a later snack cause you might be very full.

One of the best restaurants in Chicago! Costa Rican food is my favorite and I will gladly make the trip from the Southside to come here. Get the chicken Casado,... read more One of the best restaurants in Chicago! Costa Rican food is my favorite and I will gladly make the trip from the Southside to come here. Get the chicken Casado, you won’t be disappointed!

Great food, reasonable prices. We got the empanadad to share cheese and zucchini were good while black beans were a bit bland. The chicken sandwich was outstand... read more Great food, reasonable prices. We got the empanadad to share cheese and zucchini were good while black beans were a bit bland. The chicken sandwich was outstanding. It can get a bit noisy in the paio since it's right next to the blue line though.

I am a regular customer at Irazu and I often order delivery from them as well. After my recent experiences, I felt compelled to write this review. The front of... read more I am a regular customer at Irazu and I often order delivery from them as well. After my recent experiences, I felt compelled to write this review. The front of house staff at the restaurant are consistently rude during my visits, as well as on the phone. A few weeks ago, I had a reservation through OpenTable and needed to make an adjustment. I called the restaurant for help since the app couldn't accommodate my request, but was met with unhelpful and unfriendly service. The same negative experience occurred during my most recent visit, with the host being unpleasant and dismissive. Despite the decent service and delicious food, the consistently unpleasant interactions with the staff have led me to decide to only order delivery from now on. The once favorite BYOB restaurant has unfortunately become a less enjoyable experience for me.

Over time, both the food and service have improved greatly. The staff is friendly and attentive. The dishes are well-prepared, and the portion sizes are generou... read more Over time, both the food and service have improved greatly. The staff is friendly and attentive. The dishes are well-prepared, and the portion sizes are generous. It's worth the trip; you won't be disappointed.