Dunkin' - Chicago

I stopped by for morning coffee, and I was impressed by how polite, kind, and professional the staff were. They even assisted me with my order. I’ve decided tha... read more I stopped by for morning coffee, and I was impressed by how polite, kind, and professional the staff were. They even assisted me with my order. I’ve decided that this will be my go-to Dunkin' before work!

Been going to this location for a long time and it has unfortunately steadily declined in service. Every time I order something I have something missing, I have... read more Been going to this location for a long time and it has unfortunately steadily declined in service. Every time I order something I have something missing, I have ordered from this location in person and over DoorDash and somehow without fail I am always missing something. I have worked these jobs before I understand mistakes happen but this location is consistently forgetting items I have paid for.

These people who work here are everything in the morning everyone is so happy and they know u and remember you and make the best lattes they're awesome. read more These people who work here are everything in the morning everyone is so happy and they know u and remember you and make the best lattes they're awesome.

Usually a fantastic place, but the new staff member completely ignored me and kept cleaning until I left. Disappointing service. read more Usually a fantastic place, but the new staff member completely ignored me and kept cleaning until I left. Disappointing service.

2nd time I ordered a blueberry muffin. Never fully baked. The center still mushy. See attached photo. Fix it. read more 2nd time I ordered a blueberry muffin. Never fully baked. The center still mushy. See attached photo. Fix it.