Dunkin' - Chicago
Dunkin'
Description
This Dunkin' Donuts location offers a mix of experiences, ranging from friendly and efficient service to instances of poor customer interactions. While many customers praise the staff's warmth and the consistently fresh donuts, some have reported issues with incorrect orders and disorganized service. Notably, the venue is open 24 hours and maintains a clean atmosphere, making it a convenient stop. However, the absence of a drive-thru is a downside. Overall, it stands out for its quick service and dedicated team, though consistency seems to vary across visits.
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This is now my favorite Dunkin'! I discovered it while driving in this morning and haven't been let down. On my first visit, it was empty, but the second time it was bustling with customers! Despite the crowds, I received excellent customer service both visits. I’ve noticed that all the staff are women, which I think adds to my enjoyment—it takes me back to my own experience working at Dunkin’. The service is incredibly quick, and the staff are very friendly. There's one particular girl who really stands out, aside from the shift leader, and you can see that they all work well together as a team.
This is likely my favorite Dunkin' Donuts location. The only downside is that there isn't a drive-thru. However, there's always parking available right in front, and it only takes a minute to go inside and grab what you need. The donuts here are consistently fresh, and the staff is always friendly, no matter the time of day or night. They are open 24 hours, and I really appreciate how clean the place always is.
The worst customer service in the area, that short girl, I think she is of Mexican origin. I asked her to add two pieces of chocolate, but she gave me one piece and when I asked her I wanted two pieces, She started screaming when I asked her what your problem was, so a fat white man came out from inside and started cursing as well The worst customer service ever. I wish the person in charge would review the cameras from ten in the morning until ten 10:15am on this date They need to hire a new te … – show
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