Dunkin' - Chicago
Dunkin'
Description
This Dunkin' location has garnered mixed reviews from customers. While some patrons enjoy the quality of food and friendly staff, others express frustration over poor service, incorrect orders, and payment issues. Safety concerns for marginalized communities further complicate the dining experience. Although the ambiance is functional and suitable for quick visits, the lack of seating may deter those looking to linger. Overall, potential customers are advised to consider alternatives or ensure clarity in their orders to avoid disappointment.
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Went in for a coffee and donut, I had an offer for a free donut but they couldn't get the scanner to work. I finally told them to remove my donut and I'll just have the coffee. Took the guy behind the counter 3 tries to remove the donut from my order. Coffee arrives and I hand the guy a $5 bill and he tells me that the register isnt working and they only accept credit/debit. I just turned around and walked out and went across the street to the BP for my coffee who were very happy to accept my $5 bill. Worse service and I wont be back
Not a safe location for trans and non-binary ppl…my wife went to pick up her coffee and was asked to show her ID to prove her identity despite the fact she has the app and app show her order..
Clean and we'll kept. Parking right in front. The worker made the drinks the right way. Which is rare for Dunkin'.Food: 4/5
I was disappointed to find that there was no hot coffee available during my visit, and the young lady working refused to brew any, insisting that only iced coffee was on offer. This isn’t the first time this has happened; whenever she works, it seems I can only get iced coffee. It’s quite frustrating, especially since I frequent this place several times a day, spending around $15-20 daily. I think I might reconsider my visits.
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FAQ
More information
QR-Code for the menu
