Dunkin' - Chicago

The restaurant is situated in a fantastic and clean location. The staff is very courteous. It's definitely the best Dunkin' in the area! read more The restaurant is situated in a fantastic and clean location. The staff is very courteous. It's definitely the best Dunkin' in the area!

The early morning shift definitely needs more staff. The girl working by herself frequently gets my order wrong. Although she's gracious about making correction... read more The early morning shift definitely needs more staff. The girl working by herself frequently gets my order wrong. Although she's gracious about making corrections, it's evident that she could use some assistance.

The staff at this restaurant are friendly and welcoming, a quality I've come to anticipate from this chain. The dining area is clean and well-kept, offering a g... read more The staff at this restaurant are friendly and welcoming, a quality I've come to anticipate from this chain. The dining area is clean and well-kept, offering a good variety of options. The coffee was served hot and prepared exactly to my liking.

Staff is welcoming and kind! read more Staff is welcoming and kind!

I've shopped here on a weekly basis for years, but service has become inexcusable. Two days ago I stopped in to buy a few hot coffees and the order was wrong, t... read more I've shopped here on a weekly basis for years, but service has become inexcusable. Two days ago I stopped in to buy a few hot coffees and the order was wrong, the employee that served me became very argumentive and angry with me instead of just remaking my order. Very disappointed and won't be coming back .