Dunkin' - Chicago

If you're thinking of ordering something straightforward, such as a medium hot coffee, be ready to dedicate at least 6 to 7 minutes. It took about 7 minutes for... read more If you're thinking of ordering something straightforward, such as a medium hot coffee, be ready to dedicate at least 6 to 7 minutes. It took about 7 minutes for the cashier to understand that I wanted a medium hot coffee with caramel. When I asked him to leave room for cream, it took an additional 5 to 6 minutes because he appeared confused by my request. If you're okay with spending 15 minutes to order and wait for a Dunkin' coffee, this might be the right spot for you. However, if you're hoping for a more reasonable wait time for your coffee, I suggest looking for other options.

The older guy who works in the afternoons is rather rude and doesn't seem to know how to treat customers well. I'm not sure why he's still employed there, and I... read more The older guy who works in the afternoons is rather rude and doesn't seem to know how to treat customers well. I'm not sure why he's still employed there, and I don't think I'll be coming back.

Genuinely disgusted. one of my bagels is completely smooshed while the other has little to no cream cheese. Food: 1 read more Genuinely disgusted. one of my bagels is completely smooshed while the other has little to no cream cheese. Food: 1

Walked in 14mins before closing and asked for a coffee. The employee told me “I’m sorry but we’re out of coffee“. How are you out of coffee and you’re not close... read more Walked in 14mins before closing and asked for a coffee. The employee told me “I’m sorry but we’re out of coffee“. How are you out of coffee and you’re not closed? The coffee comes prepackaged in bags. 0 stars. Food: 1 Service: 1 Atmosphere: 1

Love the lady Queen bee that works there. I see she is training the younger people working there. They didn't know anything before how to make anything. I saw t... read more Love the lady Queen bee that works there. I see she is training the younger people working there. They didn't know anything before how to make anything. I saw the change that they went through in a change with different people working there, and they came a long way they are a great team now. I'll only get my ice coffee 9 suger from them Food: 5 Service: 5 Atmosphere: 5