Dunkin' - Chicago

I don't usually write reviews, but I accidentally placed my order at a different Dunkin' Donuts location through the app. This location honored my order for fre... read more I don't usually write reviews, but I accidentally placed my order at a different Dunkin' Donuts location through the app. This location honored my order for free even though it was totally my mistake! Despite always being packed, the service is always prompt, polite, and correct. I pass several coffee chains on my way to work (including 3 different Dunkin' Donuts) and always pick this one the people who work here are so nice!

While waiting for my order heard manager/casher gossiping negatively about me and my friend and failed to give me my change. Horrible service. read more While waiting for my order heard manager/casher gossiping negatively about me and my friend and failed to give me my change. Horrible service.

We stopped by for lunch and had pancakes and the best corned beef I've ever tasted! We were able to sit outside, and the restaurant was very dog-friendly. I'm s... read more We stopped by for lunch and had pancakes and the best corned beef I've ever tasted! We were able to sit outside, and the restaurant was very dog-friendly. I'm sure we'll be back!

I am a loyal Dunkin' Donuts customer and always choose them for coffee, no matter where I travel. I usually stick to regular coffee. This particular location is... read more I am a loyal Dunkin' Donuts customer and always choose them for coffee, no matter where I travel. I usually stick to regular coffee. This particular location is the closest to my office, so I stop by 2-3 times a week, often getting additional coffee from the Dunkin' Donuts near my home in the mornings. Unfortunately, the coffee brewed at this location does not meet the usual standard. While I understand that no restaurant can always get it right, I have never had a cup of coffee here that matches the quality I've experienced at other Dunkin' Donuts across the country. It just doesn’t taste right.

There are no public restrooms, but other than that, it's a standard Dunkin' Donuts. read more There are no public restrooms, but other than that, it's a standard Dunkin' Donuts.