Dunkin' - Chicago

Having seen the negative reviews, I was hesitant. I must say, my experience was nothing but positive. It's a Dunkin, so it's nothing life-changing, but my break... read more Having seen the negative reviews, I was hesitant. I must say, my experience was nothing but positive. It's a Dunkin, so it's nothing life-changing, but my breakfast sandwiches were some of the best prepared of any Dunkin sandwiches I've had, my coffee tasted on par, and my order was ready and waiting as soon as I walked in. Clean restaurant, etc.

The staff here are all very friendly, but I want to highlight one young gentleman who works the register occasionally and primarily manages the ovens during the... read more The staff here are all very friendly, but I want to highlight one young gentleman who works the register occasionally and primarily manages the ovens during the 6:00 AM shift. He is exceptionally friendly and personable, which is quite rare nowadays! He always greets customers warmly and wishes them a “good day” while handing over their food. Additionally, he suggests trying out new food items whenever he’s at the register. I've seen several negative reviews about this location, but I encourage everyone to give it another chance.

Try this morning. Very bad, I gave them $20 and they change back only $1.45 and said I gave them only $5. They said I drop money somewhere and don't give me bac... read more Try this morning. Very bad, I gave them $20 and they change back only $1.45 and said I gave them only $5. They said I drop money somewhere and don't give me back $15. Update: After ate the donuts (2), not fresh and taste no good. They are old donut may be from 2-3 days ago.

I am a loyal Dunkin' Donuts customer and always choose them for coffee, no matter where I travel. I usually stick to regular coffee. This particular location is... read more I am a loyal Dunkin' Donuts customer and always choose them for coffee, no matter where I travel. I usually stick to regular coffee. This particular location is the closest to my office, so I stop by 2-3 times a week, often getting additional coffee from the Dunkin' Donuts near my home in the mornings. Unfortunately, the coffee brewed at this location does not meet the usual standard. While I understand that no restaurant can always get it right, I have never had a cup of coffee here that matches the quality I've experienced at other Dunkin' Donuts across the country. It just doesn’t taste right.

There are no public restrooms, but other than that, it's a standard Dunkin' Donuts. read more There are no public restrooms, but other than that, it's a standard Dunkin' Donuts.