Dunkin' - Chicago

What was once a fantastic location is now routinely dirty out and getting her order as desired is immediately impossible. read more What was once a fantastic location is now routinely dirty out and getting her order as desired is immediately impossible.

Every time I go to this dunkin everything is burnt. And these bagels are stale tasting and hard as a rock. They must have been cooked early and left waiting cau... read more Every time I go to this dunkin everything is burnt. And these bagels are stale tasting and hard as a rock. They must have been cooked early and left waiting cause it’s not like they’re warm. The food at this one his horrible and I constantly have to go back for wrong items. I’m done going to this location. I will drive the extra down Harlem to the other location.

Love this location. The worker there is very professional and nice. She tells you what she has tried and will make it if you want to try it. read more Love this location. The worker there is very professional and nice. She tells you what she has tried and will make it if you want to try it.

Do we really need to explain how amazing the Dunk is? Don't forget to order a small with cream and a side of donut holes. Absolutely delicious! read more Do we really need to explain how amazing the Dunk is? Don't forget to order a small with cream and a side of donut holes. Absolutely delicious!

I recently visited the Dunkin Donuts located at 7240 W Devon Ave, Chicago, IL 60631 and had a negative experience with a manager. I ordered a large iced matcha... read more I recently visited the Dunkin Donuts located at 7240 W Devon Ave, Chicago, IL 60631 and had a negative experience with a manager. I ordered a large iced matcha latte and a coffee cake muffin. The cashier processed my order normally, but the manager standing behind her was criticizing her for being too slow and not using the cash register in a way she deemed correct. The manager instructed the cashier to quickly prepare the donuts as soon as a picture of a lady appeared on the screen, and to stop interacting with the register. This was done in a rude manner, with harsh language and commands. The cashier politely explained that she was more familiar with a different register, but the manager dismissed her explanation, stating that it was not an excuse. I felt sympathetic towards the cashier and found the manager's behavior inappropriate and unnecessary. The manager was a middle-aged Hispanic woman, while the cashier was a younger white woman. I have reported this incident to corporate in hopes that they can identify and take appropriate action against the manager. No one deserves to be treated poorly, regardless of their job in the fast food industry.