Reviews - D'Nuez

I would give this place a lower rating if I could. The staff were rude and disrespectful. When I politely requested extra sauce for my to-go order, instead of s... read more I would give this place a lower rating if I could. The staff were rude and disrespectful. When I politely requested extra sauce for my to-go order, instead of simply mentioning the additional charge (which I was willing to pay), the employee became defensive and raised her voice, claiming she had already included the sauce in my bag. When I explained that I wanted more, she said I should have specified that in my order from the beginning. After that, she turned her back on me to continue chatting with her coworkers. When she realized I was still waiting, she rolled her eyes, slammed a single sauce packet down on the counter rudely, and walked away.

The food here is truly fantastic, but Lucia's demeanor leaves a lot to be desired. She never comes by to see if you need anything, and when you leave a tip, she... read more The food here is truly fantastic, but Lucia's demeanor leaves a lot to be desired. She never comes by to see if you need anything, and when you leave a tip, she responds with laughter and a disapproving shake of her head.

This used to be one of my favorite places, but after today’s experience, I can’t say I’ll be coming back. They served cold crepes! I was really looking forward... read more This used to be one of my favorite places, but after today’s experience, I can’t say I’ll be coming back. They served cold crepes! I was really looking forward to a warm, delicious meal, so it was very disappointing. I asked my server, Lili, to replace my crepes after I took one bite, but she said they couldn’t because the manager hadn’t approved it. She also mentioned I could buy more, but they would probably be cold too due to the cold fruit on top (as if I hadn’t encountered that before). The prices are very high, and the least they could do is serve warm food. A total disappointment!

We visited D'Nuez because Yelp indicated they served pancakes all day, but that wasn’t the case. The staff was patient, and the menu was intriguing. My partner... read more We visited D'Nuez because Yelp indicated they served pancakes all day, but that wasn’t the case. The staff was patient, and the menu was intriguing. My partner liked her Hawaiian burger, but my $18 steak sandwich was overly salty and had very little meat. Unfortunately, I wouldn’t choose to return.

I had a terrible experience at this restaurant. The staff were dismissive when I mentioned I was waiting for one person. After being seated, it took over 10 min... read more I had a terrible experience at this restaurant. The staff were dismissive when I mentioned I was waiting for one person. After being seated, it took over 10 minutes to receive the menus, despite the restaurant not being busy. We weren’t approached to see if we wanted anything while we waited. When we asked simple questions, the waitress responded with an attitude and did not check on us throughout our meal. I felt very uncomfortable dining here. Given the high prices, we should expect much better respect and customer service.

The food was amazing! The service was exceptionally friendly. Their burgers are always the best choice. read more The food was amazing! The service was exceptionally friendly. Their burgers are always the best choice.

This restaurant is truly not worth the visit. My diabetic friend arrived before I did and needed sugar, but the staff completely overlooked her. The food is ave... read more This restaurant is truly not worth the visit. My diabetic friend arrived before I did and needed sugar, but the staff completely overlooked her. The food is average and significantly overpriced, and the staff lacks any customer service skills. Paying $100 for two people to have simple dishes like chilaquiles and a burger, along with agua frescas, is simply outrageous.

The place has great options for vegan and family in general. I had a black bohnenburger with obst as side, my family had the loaded kesefries x2 with parmesan c... read more The place has great options for vegan and family in general. I had a black bohnenburger with obst as side, my family had the loaded kesefries x2 with parmesan chicken wing and a order of three crepes. three of us eat plus the limonades for drinks and the sum was $92 plus drinking money. don't get me wrong, eat was good, but not $92 good. Not sure if that's just inflation, but it was my first time there. They had tables separated for cdc guidelines and they had tvs at the point that show a lot of channels for children, dressing, etc. my waitress was brilliant and made sure I had everything and often checked. thumbs upmy meal, although it was veggie, it deceived me in believe it tasted like meat, not sure what it used to taste the black bohnenburgers almost like chorizo but great work! lemonade was fresh, like aquas frescas (fresh made water,) so it was mixed and stemmed, which is awesome. the portions are good enough to fill them, but they can leave with a desire for a little more. loaded cheeses used Cheddar cheese and were kind of small, so we have two. I feel like this is a bit lacking glamour, but given the focus is healthy food that I do not expect to do fat food perfectly. I give the square four out of five, but not sure if I will return strictly on a price basis. I feel like I can get more food.

Horrible service! the cup holder didn’t hold the drink correctly and it fell told the waitress if she could make me another drink and she told me I had to pay f... read more Horrible service! the cup holder didn’t hold the drink correctly and it fell told the waitress if she could make me another drink and she told me I had to pay for it Another $10 dollars for a drink that fell inside their establishment.

I ask for mayo and mustard instead of the the mayo they use..i was charge $1.25 for each ....i told the lady to make sure they made my sandwich the right way ..... read more I ask for mayo and mustard instead of the the mayo they use..i was charge $1.25 for each ....i told the lady to make sure they made my sandwich the right way .... they soak the whole sandwich with mayo and mustard lol

Wonderfulblittle spot with very tasty and creative spins on traditional Mexican food. I had the chipotle panini and oiterally want to go back for another 1! read more Wonderfulblittle spot with very tasty and creative spins on traditional Mexican food. I had the chipotle panini and oiterally want to go back for another 1!

The hamburgers are decent but a little over priced, the waiters are lazy to serve the table even though there were only serving two tables. Not satisfied becaus... read more The hamburgers are decent but a little over priced, the waiters are lazy to serve the table even though there were only serving two tables. Not satisfied because they made pay 25% for the tip