Chuck E. Cheese - Chicago

I won't be returning to this Chuck E. Cheese location after what I witnessed. A few minutes before we were about to leave, I saw something small moving quickly... read more I won't be returning to this Chuck E. Cheese location after what I witnessed. A few minutes before we were about to leave, I saw something small moving quickly under one of the trash bins—it looked like a baby mouse. As I was exiting, I opened the door and saw another one scurry right under the door where the buffet used to be.

The staff was unprofessional and provided poor service. The security guard was even seen arguing with children, and some employees were yelling at customers, bu... read more The staff was unprofessional and provided poor service. The security guard was even seen arguing with children, and some employees were yelling at customers, but it seemed to be directed only at those with lighter skin. I noticed that other customers were treated much better. I will not be returning to this restaurant.

This restaurant has definitely improved compared to how it used to be. However, I have a concern about the check-in process for families with children. When you... read more This restaurant has definitely improved compared to how it used to be. However, I have a concern about the check-in process for families with children. When you arrive, you're required to take a picture with your child, and upon leaving, you must show that photo of you and your child. The issue with this is that I could easily take a photo with any child during my time there and present that image when I leave. This could allow someone to potentially walk out with a different child. Parents, please be cautious!

Nice place overall, but some of the machines seem to be rigged. Avoid weekends as it gets too crowded. read more Nice place overall, but some of the machines seem to be rigged. Avoid weekends as it gets too crowded.

The pizza here is delicious, and there are plenty of arcade games to enjoy. However, there's one arcade game that's supposed to be moving but doesn't seem to wo... read more The pizza here is delicious, and there are plenty of arcade games to enjoy. However, there's one arcade game that's supposed to be moving but doesn't seem to work. Despite that minor issue, I still recommend this place!