Brass Tack - Chicago

Brass Tack provided a delicious meal, featuring attentive service that truly reflected the local vibe. The introduction to Malört was an experience you definitely shouldn't miss!

The service was disappointing—especially for a prix fixe meal that wasn’t inexpensive. We waited 10 minutes just for water and to have our drink orders taken. Once the service began, it was timely, but after we were served sorbet, we ended up waiting an additional ten minutes for the cheese plate. Eventually, we requested to have our dessert “to go.” The food was decent, but other tables in our area experienced similar delays.

The service was terrible, and the food was just average—not impressive at all. The reservation led me to expect a festive New Year's celebration, but it turned out to be nothing more than a fixed menu.

Food was great but staffing was just okay. Waited 10 minutes for someone to take us to a table so we went into the bar area. When someone noticed us walking in, they then said we could sit at a table. Our waiter was kind but wasn’t around. He served us a drink and then was mia. After 20 minutes we found him and had to ask for a menu to order food. Our food came out but we were missing silverware and plates and since the waiter wasn’t attentive, our food was cold. He did apologize and took one of the small bites off our tab. None the less, we won’t be back.

The food was average at best. The chicken dish I ordered wasn't edible because it had so much salt that it felt the chef accidently dropped the whole box in the brine. The shrimp cocktail and the pappardelle were decent. The service and ambience were good.