Beatnik - Chicago

After reading a couple of the negative on-line reviews for the service I was skeptical of what to expect when we made our reservation. I believe the negative re... read more After reading a couple of the negative on-line reviews for the service I was skeptical of what to expect when we made our reservation. I believe the negative reviews are most likely a one-off. I am happy to say our experience exceeded all our high standards for great food service! I want to give a shout out to our server Brian and Mika’s attention to detail. We chose the food from the menu for West Town Restaurant Week. Food: Presentation-A, Quality-A, Serving sizes-A, Taste-A Menu-A. All the choices we made were flavorful and prepared to perfection. Off the charts delicious “CHOCOLATE BEIGNETS Apple Caramel Sauce” Service: Attentiveness-A ; Brian introduced himself and was very personable (you could sense he was happy and took pride working for Beatnik Service-A; our water wine were refreshed regularly, he checked on us spontaneously to see if we needed anything definitely not pushy. He had a sense of ease and confidence. Menu Knowledge-A ; when we asked for recommendations on menu choice he was great at articulating and describing the food (asking about any food allergies, sensitivity to spices . My friend and I both have family events (wedding party book launch scheduled at “Beatnik this summer. I hope Brian Mika are part of the team working our parties. After last nights exceptional experience we are so excited! I would highly recommend! Food: 5 Service: 5 Atmosphere: 5 Price per person: $40–50

Dishonest billing practices poor service disappointing experience Beatnik West Town crossed a serious line. The core issue isn’t the prices—it’s the lack of tra... read more Dishonest billing practices poor service disappointing experience Beatnik West Town crossed a serious line. The core issue isn’t the prices—it’s the lack of transparency. You’ll see one bill, hand over your credit card, and then suddenly be charged a different, higher total. They add percentages on top of percentages with no upfront disclosure. If you’re not paying close attention or just tired from brunch, you could easily miss it. Frankly, it feels deceptive—and I’m not sure it’s even legal. When I questioned the charges, the waiter was rude and dismissive, and the manager told me it’s a directive “from the owners” and not something they can change. So no accountability, no resolution. On top of that, Sunday brunch was a mess—understaffed, overwhelmed, and clearly operating on a cost-cutting budget. Beautiful space, but what good is ambiance if the service leaves you feeling ripped off? Wouldn’t recommend unless you enjoy scrutinizing your receipt and chasing down staff to explain it. Food: 3 Service: 1 Atmosphere: 1 Price per person: $30–50

Got me with an 18% service charge and a 3% credit card surcharge. A 21% surcharge is wild business! I won't be back. Food: 4 Service: 3 Atmosphere: 4 Price per... read more Got me with an 18% service charge and a 3% credit card surcharge. A 21% surcharge is wild business! I won't be back. Food: 4 Service: 3 Atmosphere: 4 Price per person: $70–80

The food and atmosphere were incredible, and the DJ was outstanding. If I could give more than 5 stars, I definitely would! We enjoyed brunch with family and fr... read more The food and atmosphere were incredible, and the DJ was outstanding. If I could give more than 5 stars, I definitely would! We enjoyed brunch with family and friends, and there was something for everyone to enjoy. The ceviche, Moroccan pastilla, fried rice, patatas bravas, and vuelve a la vida were all delicious, and the triple cake dessert was simply to die for. Our server, Nathan, was very kind and took the time to explain the menu. My only suggestion for the vuelve a la vida would be that the tomato sauce was a bit too...

Beatnik was very interesting, and definitely a place to go if you're an explorer! The food was good, with new twists on middle eastern and south American dishes... read more Beatnik was very interesting, and definitely a place to go if you're an explorer! The food was good, with new twists on middle eastern and south American dishes. Our server was fun, good at explaining and patient. He was a “sweets girl” just like me. The only thing that brings my review down was the volume of the music played. It was 3pm, but sounded like a club at 1am, and they were not able/allowed to turn it down. We moved twice to find a less loud spot. (Hot tip: Under the marquee by the b … – show