Baskin-Robbins - Chicago

Great customer service, and clean place to drink icecoffe read more Great customer service, and clean place to drink icecoffe

I've been here once. Really good service. And I like it. Pretty decent place. I give it three stars because there a bunch of ghetto people outside asking for mo... read more I've been here once. Really good service. And I like it. Pretty decent place. I give it three stars because there a bunch of ghetto people outside asking for money. I feel unsafe there. They should call the police on them. A person like me, would definitely be a target of getting robbed.

The young female manager is rude and unprofessional. I've been a customer for over two years, but it seems they've changed ownership recently. In the past few m... read more The young female manager is rude and unprofessional. I've been a customer for over two years, but it seems they've changed ownership recently. In the past few months, I've noticed that the staff is more focused on their personal conversations than on taking care of customers. There's a lack of urgency, and it's mostly the manager's attitude that stands out. After two years of loyalty, I've decided I won’t be spending any more money there. It’s unfortunate that I have to leave my neighborhood to find good customer service.

The ice cream was delicious ???????? read more The ice cream was delicious ????????

The young female manager is rude and unprofessional. I've been a customer for over two years, but I've noticed a change recently, possibly due to new ownership.... read more The young female manager is rude and unprofessional. I've been a customer for over two years, but I've noticed a change recently, possibly due to new ownership. In the last few months, the staff seems more focused on their personal conversations than on providing good customer service. There's a noticeable lack of urgency, and unfortunately, it's primarily the manager's attitude that stands out. After two years of patronage, I won't be spending any more money there. It's discouraging that I have to go out of my neighborhood just to receive decent service.