Avenue M - Chicago

American, Breakfast, Lunch
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Avenue M

Avenue M
3.8 / 5 (4216 reviews)

Description

Perched on Michigan Avenue, this downtown hotel delivers strong value: clean, spacious rooms, striking city views and attentive housekeeping make it ideal for shoppers, couples and convention-goers. Guests praise helpful bell and front-desk staff and proximity to attractions, though service consistency varies. Notable drawbacks include occasional pest sightings, dated bathrooms, noisy plumbing, an A/C that blows on the bed, slow elevators, parking costs/limits and clerical hiccups with refunds. Great for location-conscious travelers but check policies and amenities before booking.

Last update: 17.01.2026 from: Mitchell

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★ 3.8 / 5 from 4216 reviews
mitchell-barczy-4
01.08.2024

You might just trip over yourself in the room...way to small. I'm very familiar with boutique hotels, but the rooms are more like an oversized closet. Location is good, but I prefer to stay away from Michigan Ave.

sonja-opper
01.08.2024

The room was extremely small, much smaller than the photos made it seem. The bed and pillows were very uncomfortable. There is a lot of road noise (honking and sirens) that can be heard in the room all night long. If you have a car, parking is $60 a night.

savanna-braun
01.08.2024

There were multiple stains on the carpets and blankets of the bed. The rooms were incredibly tiny. The beds didn’t even have fitted sheets on them, they had a mattress pad and a loose sheet tucked into the mattress which kept sliding off of the bottom corners. It took the hotel 3 days to take out our payment after check out. The front desk was rude and rushing at check in. Seems like a lot of hassle for what it’s priced.

lazerick-fame
01.08.2024

Went here Nov 4th (a day before my bday) and left the same exact hour I got there. Valet kept rushing me while I was tryna get my stuff and put it in my hotel room. The room was extremely small and had a creepy door in the inside like someone can get in. Valet was extremely rude and was all about money. Kept following me while I was tryna unpack. Gave me a hard time even when I asked for my car back they took forever to bring me back my Mercedes and when I got in my car my radio was glitching and touching things by itself so I know valet was in my car touching things. Some of my quarters was missing as well. Nothing but junkies around the hotel and crazy people in the inside. Stay away

dominik-kaminski-1
01.08.2024

After reading the other reviews, I didn't expected such a great Hotel. Everything is absolutely clean, the receptionists and especially the housekeeping are attentive and kind. We stayed on the 24th floor. The room was large and well equipped. It is located in the heart of the magnificient milen, which is in the best walking distsnce to all attractions and shopping.

FAQ

A little farther away is CTA-Grand, where you can also access the municipal transportation.

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