Wing Shack - Cheyenne
Wing Shack
Description
Wing Shack has garnered a blend of praises and critiques from patrons. Many rave about the wings' outstanding crunch and flavor variety, particularly enjoying the Garlic Hot and Lemon Pepper options. However, there are notable complaints about inconsistency in order fulfillment and quality, with some diners receiving incorrectly made items or wings that appear greasy and lacking freshness. Additionally, customers express frustration over hidden fees and additional charges that heighten costs, leaving some questioning the value compared to competitors. Ultimately, while the wings can shine, service and consistency remain areas in need of improvement.
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I usually have positive experiences here at Wing Shack, although last night I was very disappointed. We did a carry out order and when I got my wrap it was not done right. I got lettuce when I did not ask for it and it did not have the ranch dressing inside Iike I requested. I completely understand you guys get busy , but I just wish my wrap was what I requested , sorry for the negative review.
The flavor of the Wings is always spot on. My favorite place to eat Wings. But I do need to complain because this has now happened twice. Ordered 10 piece, Traditional Wings and received all Drumettes. Very disappointing. Flavor rate 15. But attention to detail is a little off.
Pretty good wings. I got the mild with ranch and it was admittedly drowning in sauce but I still loved it. They also have the “Goji Citrus Strawberry” Mtn. Dew flavor, which I didn’t know even existed but was pretty good.
I used to really love dining at this restaurant, but I've observed that the wings have shrunk considerably, and the prices have risen. I understand that price increases can happen, and that wouldn’t be a big deal for me on its own. However, with the wings now about the size of my pinky and the fries going from large to regular (they're almost small now), it just doesn't seem worth it anymore. The flavors are still excellent, but I can't justify the current costs. I hope things get better in the future.
A few days ago, we ordered from this restaurant. I had the boneless hot wings with mac and cheese bites, while my fiancé opted for the jalapeño ranch wings and onion rings. To start, the boneless wings were quite small and not worth the price. Furthermore, the sauce was mostly just oil. My fiancé noted that his wings were spicy but lacked any ranch flavor.
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