Wendy's - Cheyenne

Poor service, Dirty didn't fill my chili or frosty. Tried to get water and after standing at the counter for awhile and have two employees just look at me inste... read more Poor service, Dirty didn't fill my chili or frosty. Tried to get water and after standing at the counter for awhile and have two employees just look at me instead of help decided I could go somewhere and get it faster. Employees just had a poor attitude and were talking about the customers at the drive through.

Not sure if it's a specific manager who is doing this or what but the last few times my husband and I came to Wendy's on Lincoln, we decided to go inside becaus... read more Not sure if it's a specific manager who is doing this or what but the last few times my husband and I came to Wendy's on Lincoln, we decided to go inside because we thought it would be more convenient. Well it was only 520-530pm and the doors were locked. This happens a couple times per week and if that's the case they should note the hours they close the lobby. We ended up going to the Wendy's on Dell Range because there lobby was open and we got in and out fast.

12:30 roll around and a few employees and I wanted a good burger, a little fast but delicious! Now Wendy really came to mind, so it started! When we pulled into... read more 12:30 roll around and a few employees and I wanted a good burger, a little fast but delicious! Now Wendy really came to mind, so it started! When we pulled into the parking lot, I immediately noticed the VERY long line of cars coming from the car thru, along with the packed parking lot, “here we go” I thought well I noticed the line moved quite fast, but we decided to go inside, expecting a line from the door we were all greeted with an empty line and wait for us to order! When I was paid, my food was already bagged and in my hands... very impressed and particularly felt until I noticed that the rest of the crew had the same treatment! Very impressed by this customer service and the targeted experience! This speaks much for everything that goes with work shortage and everything else! Especially during lunch!!! Management should be very happy!!

Good food and a GREAT team. They often get slammed but still manage to go the extra mile. Thank you Regis for your awesomeness! read more Good food and a GREAT team. They often get slammed but still manage to go the extra mile. Thank you Regis for your awesomeness!

I am still pleasantly surprised by Wendys and other “higher caliber” food sites. The cash register was very polite, well spoken, professional, efficient and the... read more I am still pleasantly surprised by Wendys and other “higher caliber” food sites. The cash register was very polite, well spoken, professional, efficient and the most important: I charged and served me exactly what I ordered. She was also helpful and patient when I didn't know where to look for a promo in my app. Great experience here as always! I could be wrong, but it seems that employees are well treated, they are a good business. What kind of concept?! They would think that everyone would have jumped on board, the loyal employee is a fortune, not already a liability bandcar, but it is painful in some facilities that is not the case... (I look at you... I could call a few, but I'm here to give credit where it's not point finger who knows? Maybe someone in the administration somewhere to read this will.