Reviews

Overall Total Score
2 out of 5
Acceptable | 83 reviews

What DenisinWales likes about Upper Crust:
Arriva Trains Wales may depart around 6 am, but bring your own coffee as nothing happens until much later on the weekends food wise. The coffee and breakfas bun to a hungry traveler was great and the staff were super nice. View all feedback. What MrsJD2007 doesn't like about Upper Crust:
I know flat white comes in one smallish size but this is the smallest flat white I've ever seen in my life and it wasn't cheap! The baguette was better value as it wasn't much more. View all feedback.

Reviews from various websites

Gastroranking-it
2.4 ★ from 27 reviews
Edmund
10.07.2024 - 07:33

I suppose I shouldn't expect much of a cafe on a railway station but even given low expectations this one was poor. The cafe was dirty, lots of food all over th...

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lorrainemitchell74
10.07.2024 - 07:33

Visited here while waiting on a train to Manchester oh what a fab little place there toasties lemon drizzle cake is fab all beautifully prepared presented all w...

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Horia
10.07.2024 - 07:33

I had a sausage, cheese and egg baguette for breakfast, half way through i started to feel taste of plastic , took few pieces out , went at the counter and aske...

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davidrX7555BB
10.07.2024 - 07:33

We stopped en route at Crewe Station to wait for our connection to Preston. I walked into Upper Crust to order a small Cappucinno for my wife and I. I order as...

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SteveE787
10.07.2024 - 07:33

Wow, does this place need to train its staff in customer service! We seemed to be spoiling their perfect day by wanting to eat and be served.They didnt throw th...

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Tripadvisor
2.0 ★ from 44 reviews
The
11.03.2024 - 11:58

I received a disappointing undercooked baguette with a minimal amount of filling, which seemed dry and hard. I was in a hurry for my train journey and regretted...

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AJM4567
11.03.2024 - 11:58

I am quite surprised by the lack of professionalism at this restaurant located in a train station. The staff at the counter continuously got people's orders wro...

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Kathryn
11.03.2024 - 11:58

The restaurant only offered baguettes that were heated up. The bread was crispy but the lettuce was limp. We ordered the Brie, ham, and cheese baguettes.

L8956EYjacquelineb
11.03.2024 - 11:58

I don't think I've ever came across such poor customer service in years , the lack of smiles may well be done to lack of enthusiasm from the 2 staff members on...

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susansB8488OZ
11.03.2024 - 11:58

I purchased a tuna mayo baguette for £4.49. When I began to eat it I realised there was virtually no filling. I took it back and asked for a refund. This reques...

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Gastroranking-uk
2.0 ★ from 39 reviews

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