Ruby Tuesdays - Chesapeake
Ruby Tuesdays
Description
This restaurant leaves much to be desired, as both the food and service consistently disappoint. Diners reported bland, poorly prepared dishes, with some receiving undercooked burgers and lackluster sides like unseasoned corn. Menu items were often unavailable, leading to frustration. Service fell short, with long waits and inattentive staff, who seemed more focused on other tables. Complaints about poor food quality elicited minimal recognition, such as simply removing charges without any apology. Overall, many patrons vow never to return, highlighting a need for significant improvements in both the culinary and service aspects of this establishment.
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The staff was very friendly, and the salad bar was great. However, the entire restaurant is in need of an upgrade and deep clean, which is why I am giving it three stars. The carpet was old and sticky, causing my shoes to stick with every step. The stalls and walls had old food on them, and the place had a musty smell, possibly from the cooking. This made it difficult to enjoy the meal as the smell was overwhelming. I hope the business considers renovating the place, as it has the potential to be great with a better atmosphere.
We ordered burgers well done they came back with the burgers TWICE NOT COOKED ALL THE WAY!! No apologies just I will take it off your bill. A plain and simple thank you would go a long way. Also we waited over 30 mins for our food and not once did the waiter ask how was the food or could I get anything or ask for a refill. Bad employees they deserve 0start April 7th, 2022
Burger was delicious couldn't finish it because I added the salad bar which on its own is a meal, staff was also friendly and attentive.
Ribs tender and flavorful. Salad bar fresh and plentiful. Drinks always refilled. Bread could be improved but overall excellent.
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QR-Code for the menu
