Kfc - Cherwell

I went to bicester today to get a bit too day and noticed that there were a few people, but I thought I was sure it won't take long! 25 minutes I waited for my... read more I went to bicester today to get a bit too day and noticed that there were a few people, but I thought I was sure it won't take long! 25 minutes I waited for my simple burger and chips I got, they said they were short-time servants. but some people had waited for 40 minutes! they could have told people the least that there was a long waiting period or those who had waited for free time, or even a drink while waiting. they were probably more concentrated on deliveries than the actual customers. the coworker at the front serving had no care in the world and simply took his time and was a little rude when I asked how much longer my order would be, as I would only get 40 minutes to lunch and I waited 25 of them! I'll never go back there because it must be the worst franchise I've ever visited, and I was in Britain to load and never had any problems. absolutely terrible customer service and terrible service in general. I'd give a 0 stars if I could, and I'm gonna tell my friends that they're gonna stay clear.

I ordered a delivery of 3 bonless banquet meals and it came to £33 .each part of the chips was a total sweat. in each section there were aprox 6 chips. I used i... read more I ordered a delivery of 3 bonless banquet meals and it came to £33 .each part of the chips was a total sweat. in each section there were aprox 6 chips. I used it before I was destroyed, but thought I'd go again. never back. total

The half of the meal was ordered on app. big pommes were 15 pommes. cuteties were missing from child dishes, chicken fillets were missing and gravy was missing.... read more The half of the meal was ordered on app. big pommes were 15 pommes. cuteties were missing from child dishes, chicken fillets were missing and gravy was missing. all drinks had set up for some on the app.

Just like most KFC locations, this one is great. The service is quick and friendly, the food is hot, and the order was accurate. I can't find any faults with it... read more Just like most KFC locations, this one is great. The service is quick and friendly, the food is hot, and the order was accurate. I can't find any faults with it.

I recently ordered from KFC and unfortunately, part of my order was missing when it arrived at my house. When I called the restaurant to address the issue, the... read more I recently ordered from KFC and unfortunately, part of my order was missing when it arrived at my house. When I called the restaurant to address the issue, the person who identified himself as the manager was extremely disrespectful and rude towards me. He claimed that the missing items were Uber eats' fault, as there were no drivers available to complete my delivery. I explained that this was not acceptable, as the missing items were the restaurant's responsibility. I requested either a refund for the missing items or for the items to be delivered later that night, but he was uncooperative and insisted I collect them the following day. I expressed my dissatisfaction with this resolution, as it was unfair to inconvenience me and my fiancé by making us travel to KFC to retrieve missing items that should have been included in my original delivery. The manager not only refused to send the missing items to my door, but also declined to refund me for the items that were not received. His behavior was unprofessional and left me feeling upset and disrespected.